IKOL Overview

IKOL is an innovative service dispatch software that helps businesses manage and optimize their field service operations. The software allows companies to efficiently dispatch service technicians, track job statuses, and manage customer service requests in real time. IKOL’s intuitive interface makes it easy for dispatchers to assign jobs, view technician availability, and ensure that the right person is sent to the right job at the right time. The software includes features like automated scheduling, route optimization, job tracking, and real-time updates, helping to improve efficiency and reduce operational costs. IKOL also integrates with mobile devices, allowing field technicians to receive job details, update statuses, and communicate with dispatchers on the go. With detailed reporting and analytics, businesses can gain valuable insights into service performance, customer satisfaction, and technician productivity. IKOL is ideal for businesses in industries like HVAC, plumbing, and repair services, helping them streamline operations and deliver exceptional service.

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IKOL Screenshot & Video

Contact Details

  • Vendor Name IKOL
  • Founded
  • Location United States

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Consumer Services, Electrical & Electronic Manufacturing

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IKOL Features

  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

IKOL Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

IKOL FAQs

IKOL is an innovative service dispatch software that helps businesses manage and optimize their field service operations. The software allows companies to efficiently dispatch service technicians, track job statuses, and manage customer service requests in real time. IKOL’s intuitive interface makes it easy for dispatchers to assign jobs, view technician availability, and ensure that the right person is sent to the right job at the right time. The software includes features like automated scheduling, route optimization, job tracking, and real-time updates, helping to improve efficiency and reduce operational costs. IKOL also integrates with mobile devices, allowing field technicians to receive job details, update statuses, and communicate with dispatchers on the go. With detailed reporting and analytics, businesses can gain valuable insights into service performance, customer satisfaction, and technician productivity. IKOL is ideal for businesses in industries like HVAC, plumbing, and repair services, helping them streamline operations and deliver exceptional service.

  • No, IKOL does not offer a free version.

  • Yes, IKOL offers a free trial.

  • No, Credit Card details are not required for the IKOL trial.

  • No, IKOL does not offer an API.

  • IKOL offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • IKOL offers training with the following options:
    • Documentation

  • IKOL supports the following languages:
    • English

  • Following are the typical users of the IKOL:
    • Self-Employed , Small-Business , Midsize-Business

  • IKOL supports the following deployment:
    • Cloud Hosted

  • IKOL supports the following devices and operating systems:
    • Web-Based , iPhone , Android