iCallify Claim

Transform traditional customer care into an effective customer engagement center.

Write a Review Visit Website

iCallify Overview

iCallify is an intelligent call center software designed to streamline communication processes. It's equipped with an intuitive user interface, making navigation and operation straightforward. The software offers features like predictive dialing, which optimizes call efficiency, and IVR (Interactive Voice Response) for effective call routing. iCallify supports multi-level call queuing, ensuring organized call handling. It includes real-time analytics and reporting tools, providing insights for performance enhancement. The software also features call recording, essential for quality assurance and training. With CRM integration capabilities, iCallify ensures seamless data synchronization, enhancing customer interactions. Its scalability makes it suitable for businesses of various sizes. iCallify's focus on user experience and operational efficiency makes it a robust solution for modern call center needs.

Read More

iCallify Screenshot & Video

iCallify screenshot & Video

iCallify screenshot & Video

Contact Details

Inextrix
2010
India
101-500

Support

24x7 Support
Email
Phone
Chat
Knowledge Base

Training

In-person
Webinar
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
Windows
Mac
Linux

Typical Customers

Small-Business
Large-Enterprise-Business

Languages Supported

English

Industries

Information Technology & Services

iCallify Features

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

iCallify Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Trial

NA

Free Version

Yes

Payment Frequency

NA

Pricing Page

Top iCallify Alternatives

View all iCallify Alternatives

Zendesk Suite

Freshdesk

RingEX

Nextiva

iCallify FAQs

iCallify is an intelligent call center software designed to streamline communication processes. It's equipped with an intuitive user interface, making navigation and operation straightforward. The software offers features like predictive dialing, which optimizes call efficiency, and IVR (Interactive Voice Response) for effective call routing. iCallify supports multi-level call queuing, ensuring organized call handling. It includes real-time analytics and reporting tools, providing insights for performance enhancement. The software also features call recording, essential for quality assurance and training. With CRM integration capabilities, iCallify ensures seamless data synchronization, enhancing customer interactions. Its scalability makes it suitable for businesses of various sizes. iCallify's focus on user experience and operational efficiency makes it a robust solution for modern call center needs.

Yes, iCallify offers a free version.

No, iCallify does not offer any free trial.

No, Credit Card details are not required for the iCallify trial.

No, iCallify does not offer an API.

iCallify offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base

iCallify offers training with the following options:
- In-person , Webinar , Documentation

iCallify supports the following languages:
- English

Following are the typical users of the iCallify:
- Small-Business , Large-Enterprise-Business

iCallify supports the following deployment:
- Cloud Hosted

iCallify supports the following devices and operating systems:
- Web-Based , Windows , Mac , Linux