Hopper Overview

Hopper is an innovative customer communications management (CCM) software designed to help businesses improve customer engagement and streamline communication processes. With Hopper, businesses can manage and automate their communications across multiple channels, including email, SMS, direct mail, and social media. The platform offers features like personalized messaging, dynamic content generation, and multi-channel delivery, allowing businesses to tailor their communication strategies to meet the needs of different customer segments. Hopper also includes real-time analytics and reporting tools that help businesses track engagement, measure response rates, and optimize messaging strategies. Whether you're sending transactional emails, promotional offers, or customer support updates, Hopper ensures that your communications are consistent, relevant, and timely. By automating routine communication tasks, businesses can focus more on strategic initiatives and build stronger relationships with customers. Hopper's scalable and secure platform is ideal for businesses of all sizes looking to enhance customer satisfaction and improve overall communication efficiency.

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Hopper Screenshot & Video

Contact Details

  • Vendor Name Hopper
  • Founded
  • Location United States

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Wholesale

Hopper Features

  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management

Hopper Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Standard

$18 Per User

Hopper FAQs

Hopper is an innovative customer communications management (CCM) software designed to help businesses improve customer engagement and streamline communication processes. With Hopper, businesses can manage and automate their communications across multiple channels, including email, SMS, direct mail, and social media. The platform offers features like personalized messaging, dynamic content generation, and multi-channel delivery, allowing businesses to tailor their communication strategies to meet the needs of different customer segments. Hopper also includes real-time analytics and reporting tools that help businesses track engagement, measure response rates, and optimize messaging strategies. Whether you're sending transactional emails, promotional offers, or customer support updates, Hopper ensures that your communications are consistent, relevant, and timely. By automating routine communication tasks, businesses can focus more on strategic initiatives and build stronger relationships with customers. Hopper's scalable and secure platform is ideal for businesses of all sizes looking to enhance customer satisfaction and improve overall communication efficiency.

  • No, Hopper does not offer a free version.

  • Yes, Hopper offers a free trial.

  • No, Credit Card details are not required for the Hopper trial.

  • Hopper offers the following pricing plans & packages:

    Standard

    $18 Per User

  • Hopper supports the following payment frequencies:

    • Monthly Subscription

  • No, Hopper does not offer an API.

  • Hopper offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Hopper offers training with the following options:
    • In-person , Documentation , Videos

  • Hopper supports the following languages:
    • English

  • Following are the typical users of the Hopper:
    • Self-Employed , Small-Business , Midsize-Business

  • Hopper supports the following deployment:
    • Cloud Hosted

  • Hopper supports the following devices and operating systems:
    • Web-Based