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HelpLook Overview

HelpLook is a versatile knowledge base software designed to improve customer support and internal information sharing. This platform allows businesses to create, manage, and organize a repository of information, enabling users to find answers quickly and independently. HelpLook offers customizable templates, an intuitive editor, and search functionality, making it easy to create guides, FAQs, and troubleshooting articles. It also supports multimedia, allowing for videos, images, and other formats to enhance explanations and ensure clarity. The software provides analytics on popular searches and frequently accessed articles, helping teams understand common user queries and optimize content accordingly. Ideal for both customer support teams and internal knowledge management, HelpLook streamlines information access, reduces support tickets, and enhances user satisfaction by providing a self-service solution that empowers users to solve issues independently.

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Contact Details

  • Vendor Name HelpLook
  • Founded
  • Location Singapore

Support

  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Electrical & Electronic Manufacturing, Industrial Automation, Medical Device, Renewables & Environment

HelpLook Features

  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management

HelpLook Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

Top HelpLook Alternatives

View all HelpLook Alternatives

Zendesk Suite

Salesforce Sales Cloud

Confluence

Zoho Desk

HelpLook FAQs

HelpLook is a versatile knowledge base software designed to improve customer support and internal information sharing. This platform allows businesses to create, manage, and organize a repository of information, enabling users to find answers quickly and independently. HelpLook offers customizable templates, an intuitive editor, and search functionality, making it easy to create guides, FAQs, and troubleshooting articles. It also supports multimedia, allowing for videos, images, and other formats to enhance explanations and ensure clarity. The software provides analytics on popular searches and frequently accessed articles, helping teams understand common user queries and optimize content accordingly. Ideal for both customer support teams and internal knowledge management, HelpLook streamlines information access, reduces support tickets, and enhances user satisfaction by providing a self-service solution that empowers users to solve issues independently.

  • Yes, HelpLook offers a free version.

  • Yes, HelpLook offers a free trial.

  • No, Credit Card details are not required for the HelpLook trial.

  • No, HelpLook does not offer an API.

  • HelpLook offers support with the following options:
    • Chat , Knowledge Base , FAQs/Forum

  • HelpLook offers training with the following options:
    • Documentation

  • HelpLook supports the following languages:
    • English

  • Following are the typical users of the HelpLook:
    • Self-Employed , Small-Business , Midsize-Business

  • HelpLook supports the following deployment:
    • Cloud Hosted

  • HelpLook supports the following devices and operating systems:
    • Web-Based