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Fullstory Overview

Fullstory is a leading Customer Experience Software designed to help businesses understand and enhance user interactions on their digital platforms. It offers a comprehensive suite of tools for session replay, heatmaps, and user journey analysis, enabling organizations to identify pain points and optimize user experiences effectively. Key features include real-time analytics, error detection, and robust search capabilities that facilitate detailed insights into customer behavior. Fullstory also integrates seamlessly with popular CRM, analytics, and support tools, ensuring a unified approach to customer experience management. With its user-friendly interface and powerful functionalities, Fullstory empowers businesses to improve website performance, increase user satisfaction, and drive growth through data-driven customer experience solutions.

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Fullstory Screenshot & Video

Contact Details

  • Vendor Name fullstory
  • Founded 2014
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Airlines/Aviation, Computer Software, Hospitality, Online Media

Fullstory Features

  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Strategic Planning
  • Arrow Icon Dashboard
  • Arrow Icon Real Time Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Transformation
  • Arrow Icon Scorecards
  • Arrow Icon Metadata Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Trend Analysis
  • Arrow Icon Data Import/Export
  • Arrow Icon Collaboration Tools
  • Arrow Icon Key Performance Indicators
  • Arrow Icon Data Extraction
  • Arrow Icon Data Visualization
  • Arrow Icon Forecasting
  • Arrow Icon Data Connectors
  • Arrow Icon Data Synchronization
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Visual Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Data Mapping
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Scorecards
  • Arrow Icon Data Connectors
  • Arrow Icon KPI Monitoring
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Public Dashboards
  • Arrow Icon Data Visualization
  • Arrow Icon Private Dashboards
  • Arrow Icon Customizable Reports
  • Arrow Icon Forecasting
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Collaboration Tools
  • Arrow Icon Widgets
  • Arrow Icon Dashboard Creation
  • Arrow Icon Data Synchronization
  • Arrow Icon Single Page View
  • Arrow Icon Trend Analysis
  • Arrow Icon Functions/Calculations
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Predictive Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Customer Experience Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Activity Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Website Analytics
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Data Visualization
  • Arrow Icon Visual Analytics
  • Arrow Icon Territorial Mapping
  • Arrow Icon Reporting & Statistics
  • Arrow Icon For Science
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Heatmaps
  • Arrow Icon Real-Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Geographic Maps
  • Arrow Icon Dashboard
  • Arrow Icon Hover Maps
  • Arrow Icon Scroll Maps
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Intent Recognition
  • Arrow Icon Data Extraction
  • Arrow Icon Data Aggregation
  • Arrow Icon Augmented Analytics
  • Arrow Icon Full Text Search
  • Arrow Icon Search/Filter
  • Arrow Icon Data Classification
  • Arrow Icon Data Source Connectors
  • Arrow Icon Sentiment Analysis
  • Arrow Icon In-App Events Tracking
  • Arrow Icon Multi-Channel Attribution
  • Arrow Icon Retention Tracking
  • Arrow Icon Push Notifications
  • Arrow Icon Behavior Tracking
  • Arrow Icon Cohort Analysis
  • Arrow Icon Conversion Tracking
  • Arrow Icon Funnel Analysis
  • Arrow Icon Uninstall Tracking
  • Arrow Icon A/B Testing
  • Arrow Icon Customer Segmentation
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Heatmaps
  • Arrow Icon Session Recording
  • Arrow Icon Issue Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Funnel Analysis
  • Arrow Icon Interactive Reports
  • Arrow Icon Machine Learning
  • Arrow Icon Session Recording
  • Arrow Icon Engagement Tracking
  • Arrow Icon Conversion Tracking
  • Arrow Icon Cohort Analysis
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon A/B Testing
  • Arrow Icon Statistical Analysis
  • Arrow Icon Qualitative Comparative Analysis
  • Arrow Icon User Research Analysis
  • Arrow Icon Annotations
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Media Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Text Analysis
  • Arrow Icon Data Visualization
  • Arrow Icon Mixed Methods Research
  • Arrow Icon Multi-Language
  • Arrow Icon Quantitative Analysis
  • Arrow Icon Collaboration Tools
  • Arrow Icon Data Import/Export
  • Arrow Icon User Research Analysis
  • Arrow Icon Prototype Creation
  • Arrow Icon Heatmaps
  • Arrow Icon Usability Testing
  • Arrow Icon User Journeys
  • Arrow Icon Unmoderated Testing
  • Arrow Icon For Websites
  • Arrow Icon Screen Activity Recording
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Data Import/Export
  • Arrow Icon For Mobile
  • Arrow Icon Collaboration Tools
  • Arrow Icon Time on Site Tracking
  • Arrow Icon User Interaction Tracking
  • Arrow Icon Referral Tracking
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Multiple Site Management
  • Arrow Icon Campaign Management
  • Arrow Icon Web Traffic Reporting
  • Arrow Icon Pageview Tracking
  • Arrow Icon Site Search Tracking
  • Arrow Icon Keyword Tracking
  • Arrow Icon Heatmaps
  • Arrow Icon Funnel Analysis
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Transaction Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Visitor Tracking
  • Arrow Icon Uptime Reporting
  • Arrow Icon Availability Testing
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Performance Metrics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Data Visualization
  • Arrow Icon FTP Monitoring
  • Arrow Icon Server Monitoring
  • Arrow Icon Link Management
  • Arrow Icon A/B Testing
  • Arrow Icon Website Analytics
  • Arrow Icon Keyword Research Tools
  • Arrow Icon Visitor Tracking
  • Arrow Icon API
  • Arrow Icon Content Management
  • Arrow Icon Competitive Analysis
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Problem Area Alerts
  • Arrow Icon Conversion Rate Optimization
  • Arrow Icon Data Visualization
  • Arrow Icon Web Traffic Reporting
  • Arrow Icon Campaign Management

Fullstory Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

Top Fullstory Alternatives

View all Fullstory Alternatives

Microsoft Clarity

Smartlook

Mailchimp

Similarweb

Fullstory FAQs

Fullstory is a leading Customer Experience Software designed to help businesses understand and enhance user interactions on their digital platforms. It offers a comprehensive suite of tools for session replay, heatmaps, and user journey analysis, enabling organizations to identify pain points and optimize user experiences effectively. Key features include real-time analytics, error detection, and robust search capabilities that facilitate detailed insights into customer behavior. Fullstory also integrates seamlessly with popular CRM, analytics, and support tools, ensuring a unified approach to customer experience management. With its user-friendly interface and powerful functionalities, Fullstory empowers businesses to improve website performance, increase user satisfaction, and drive growth through data-driven customer experience solutions.

  • Yes, Fullstory offers a free version.

  • Yes, Fullstory offers a free trial.

  • No, Credit Card details are not required for the Fullstory trial.

  • No, Fullstory does not offer an API.

  • Fullstory offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Fullstory offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Fullstory supports the following languages:
    • English

  • Following are the typical users of the Fullstory:
    • Self-Employed , Small-Business , Midsize-Business

  • Fullstory supports the following deployment:
    • Cloud Hosted

  • Fullstory supports the following devices and operating systems:
    • Web-Based

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