EV Reach Overview

EV Reach is a leading remote support software designed to enhance customer service and technical support for businesses. This platform provides tools for remote access, allowing support teams to troubleshoot and resolve issues quickly and efficiently without needing to be physically present. EV Reach features a user-friendly interface that enables technicians to connect with customers in real-time, ensuring seamless communication and issue resolution. The software also includes session recording and reporting capabilities, allowing businesses to monitor performance and improve service quality. With built-in security features, EV Reach ensures that customer data remains protected during remote sessions. By implementing EV Reach, organizations can enhance their support operations, reduce response times, and improve overall customer satisfaction.

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Contact Details

  • Vendor Name EasyVista
  • Founded 1988
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • On-Premise On-Premise
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Higher Education, Information Technology & Services, Maritime, Medical Device

EV Reach Features

  • Arrow Icon Real-Time Chat
  • Arrow Icon Screen Sharing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Diagnostics Tools
  • Arrow Icon Mobile Access
  • Arrow Icon Remote Printing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Screen Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon File Transfer
  • Arrow Icon Multiple Monitor Access
  • Arrow Icon Collaboration Tools
  • Arrow Icon Troubleshooting
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management

EV Reach Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Standard

$40 Per Month

EV Reach FAQs

EV Reach is a leading remote support software designed to enhance customer service and technical support for businesses. This platform provides tools for remote access, allowing support teams to troubleshoot and resolve issues quickly and efficiently without needing to be physically present. EV Reach features a user-friendly interface that enables technicians to connect with customers in real-time, ensuring seamless communication and issue resolution. The software also includes session recording and reporting capabilities, allowing businesses to monitor performance and improve service quality. With built-in security features, EV Reach ensures that customer data remains protected during remote sessions. By implementing EV Reach, organizations can enhance their support operations, reduce response times, and improve overall customer satisfaction.

  • No, EV Reach does not offer a free version.

  • Yes, EV Reach offers a free trial.

  • No, Credit Card details are not required for the EV Reach trial.

  • EV Reach offers the following pricing plans & packages:

    Standard

    $40 Per Month

  • EV Reach supports the following payment frequencies:

    • Monthly Subscription

  • No, EV Reach does not offer an API.

  • EV Reach offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • EV Reach offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • EV Reach supports the following languages:
    • English

  • Following are the typical users of the EV Reach:
    • Self-Employed , Small-Business , Midsize-Business

  • EV Reach supports the following deployment:
    • On-Premise

  • EV Reach supports the following devices and operating systems:
    • iPhone , Android , Windows , Linux

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