eBA ITSM Overview

eBA ITSM is a robust IT management software solution designed to streamline IT service management processes for organizations. This platform provides tools for incident management, problem tracking, and change management, ensuring that IT teams can deliver efficient support to end-users. With eBA ITSM, organizations can automate workflows, manage service requests, and monitor performance metrics, enhancing overall IT operations. The software supports integration with various IT tools, enabling seamless communication and collaboration among teams. Additionally, eBA ITSM offers reporting features that provide insights into service performance and user satisfaction, helping organizations identify areas for improvement. By implementing eBA ITSM, businesses can enhance their IT service delivery, improve user experiences, and drive operational efficiency.

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Contact Details

  • Vendor Name Bimser International
  • Founded
  • Location Ireland

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, E-learning, Financial Services, Information Technology & Services

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eBA ITSM Features

  • Arrow Icon Change Management
  • Arrow Icon SLA Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Knowledge Management
  • Arrow Icon Dashboard
  • Arrow Icon Audit Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Patch Management
  • Arrow Icon Capacity Management
  • Arrow Icon Configuration Management
  • Arrow Icon License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Task Management
  • Arrow Icon Incident Management
  • Arrow Icon SSL Security
  • Arrow Icon Audit Trail
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ticket Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Chat/Messaging
  • Arrow Icon Issue Auditing
  • Arrow Icon IT Asset Tracking
  • Arrow Icon IT Risk Management
  • Arrow Icon Network Security

eBA ITSM Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

eBA ITSM FAQs

eBA ITSM is a robust IT management software solution designed to streamline IT service management processes for organizations. This platform provides tools for incident management, problem tracking, and change management, ensuring that IT teams can deliver efficient support to end-users. With eBA ITSM, organizations can automate workflows, manage service requests, and monitor performance metrics, enhancing overall IT operations. The software supports integration with various IT tools, enabling seamless communication and collaboration among teams. Additionally, eBA ITSM offers reporting features that provide insights into service performance and user satisfaction, helping organizations identify areas for improvement. By implementing eBA ITSM, businesses can enhance their IT service delivery, improve user experiences, and drive operational efficiency.

  • No, eBA ITSM does not offer a free version.

  • Yes, eBA ITSM offers a free trial.

  • No, Credit Card details are not required for the eBA ITSM trial.

  • No, eBA ITSM does not offer an API.

  • eBA ITSM offers support with the following options:
    • Chat

  • eBA ITSM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • eBA ITSM supports the following languages:
    • English

  • Following are the typical users of the eBA ITSM:
    • Self-Employed , Small-Business , Midsize-Business

  • eBA ITSM supports the following deployment:
    • Cloud Hosted

  • eBA ITSM supports the following devices and operating systems:
    • Web-Based