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Cloud Based IT Service Management

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EasyVista Service Manager Overview

EasyVista Service Manager is a comprehensive IT service management (ITSM) solution created to simplify complex IT operations. Its standout feature is the codeless configuration, allowing for easy customization and adaptation to specific business needs without extensive technical expertise. The software excels in streamlining service delivery, with robust tools for incident, problem, and change management. EasyVista's self-help capabilities are particularly noteworthy, enabling users to resolve common issues autonomously, thus reducing the load on IT staff. The platform offers extensive asset management features, ensuring effective tracking and optimization of IT resources. Its user-friendly interface enhances the overall user experience. Additionally, EasyVista provides powerful analytics and reporting tools, offering actionable insights for continuous service improvement. This makes EasyVista Service Manager a versatile and user-friendly choice for organizations seeking to enhance their IT service management efficiency and responsiveness.

EasyVista Service Manager screenshot & Video

Contact Details

  • EasyVista
  • 1988
  • France
  • 101-500

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On-Premise
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English, French, German, Italian, Portuguese, Spanish

Industries

Information Technology & Services

EasyVista Service Manager Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

EasyVista Service Manager Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

EasyVista Service Manager FAQ's

  • No, EasyVista Service Manager does not offer a free version.

  • No, EasyVista Service Manager does not offer any free trial.

  • No, Credit Card details are not required for the EasyVista Service Manager trial.

  • Yes, EasyVista Service Manager offers an API.

  • EasyVista Service Manager offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • EasyVista Service Manager offers training with the following options:
    • In-person , Webinar , Documentation

  • EasyVista Service Manager supports the following languages:
    • English , French , German , Italian , Portuguese , Spanish

  • EasyVista Service Manager supports the following deployment:
    • Cloud Hosted , On Premises

  • EasyVista Service Manager supports the following devices and operating systems:
    • Web-Based , Windows , Linux