Digi Remote Manager Overview

DIg Remote Manager is a powerful remote support software designed to provide IT professionals with the tools they need to efficiently manage, troubleshoot, and support devices across various locations. By offering a secure and intuitive platform for remote access, DIg Remote Manager enables technicians to connect to desktops, laptops, servers, and mobile devices from anywhere, facilitating prompt issue resolution and minimizing downtime. The software features an easy-to-use interface that allows for seamless remote control, file transfers, and real-time collaboration, ensuring that support teams can address technical problems swiftly and effectively. Advanced security measures, including encryption, multi-factor authentication, and access controls, ensure that all remote sessions are secure and compliant with industry standards. DIg Remote Manager also includes comprehensive monitoring and reporting capabilities, providing insights into device performance, usage patterns, and support activities, enabling organizations to optimize their IT operations and improve service quality. Additionally, the software supports integration with popular IT service management (ITSM) systems, enhancing workflow efficiency and ensuring a unified approach to IT support. Whether for managed service providers, internal IT departments, or freelance technicians, DIg Remote Manager delivers the reliability and flexibility needed to provide exceptional remote support, enhance operational efficiency, and ensure the smooth functioning of IT infrastructure.

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Contact Details

  • Vendor Name Digi International
  • Founded
  • Location Germany

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Computer Software, Events Services, Information Services, Information Technology & Services

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Digi Remote Manager Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

Digi Remote Manager Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Digi Remote Manager FAQs

DIg Remote Manager is a powerful remote support software designed to provide IT professionals with the tools they need to efficiently manage, troubleshoot, and support devices across various locations. By offering a secure and intuitive platform for remote access, DIg Remote Manager enables technicians to connect to desktops, laptops, servers, and mobile devices from anywhere, facilitating prompt issue resolution and minimizing downtime. The software features an easy-to-use interface that allows for seamless remote control, file transfers, and real-time collaboration, ensuring that support teams can address technical problems swiftly and effectively. Advanced security measures, including encryption, multi-factor authentication, and access controls, ensure that all remote sessions are secure and compliant with industry standards. DIg Remote Manager also includes comprehensive monitoring and reporting capabilities, providing insights into device performance, usage patterns, and support activities, enabling organizations to optimize their IT operations and improve service quality. Additionally, the software supports integration with popular IT service management (ITSM) systems, enhancing workflow efficiency and ensuring a unified approach to IT support. Whether for managed service providers, internal IT departments, or freelance technicians, DIg Remote Manager delivers the reliability and flexibility needed to provide exceptional remote support, enhance operational efficiency, and ensure the smooth functioning of IT infrastructure.

  • No, Digi Remote Manager does not offer a free version.

  • Yes, Digi Remote Manager offers a free trial.

  • No, Credit Card details are not required for the Digi Remote Manager trial.

  • No, Digi Remote Manager does not offer an API.

  • Digi Remote Manager supports the following languages:
    • English

  • Following are the typical users of the Digi Remote Manager:
    • Self-Employed , Small-Business , Midsize-Business