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DeskMate Overview

DeskMate is an AI-powered chatbot software that enables businesses to automate customer support and enhance user engagement. DeskMate can handle a variety of tasks, including answering frequently asked questions, assisting with product information, and guiding users through processes. Its natural language processing (NLP) capabilities allow it to understand and respond to customer queries accurately, providing a human-like interaction. DeskMate integrates with CRM systems, enabling seamless data transfer and personalized responses based on customer history. Suitable for eCommerce, support teams, and service-oriented industries, DeskMate helps reduce response times, improve customer satisfaction, and reduce the workload on live agents.

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Contact Details

  • Vendor Name Grunt Automate
  • Founded
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, E-learning, Information Technology & Services, Management Consulting, Real Estate

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DeskMate Features

  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

DeskMate Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

DeskMate FAQs

DeskMate is an AI-powered chatbot software that enables businesses to automate customer support and enhance user engagement. DeskMate can handle a variety of tasks, including answering frequently asked questions, assisting with product information, and guiding users through processes. Its natural language processing (NLP) capabilities allow it to understand and respond to customer queries accurately, providing a human-like interaction. DeskMate integrates with CRM systems, enabling seamless data transfer and personalized responses based on customer history. Suitable for eCommerce, support teams, and service-oriented industries, DeskMate helps reduce response times, improve customer satisfaction, and reduce the workload on live agents.

  • No, DeskMate does not offer a free version.

  • Yes, DeskMate offers a free trial.

  • No, Credit Card details are not required for the DeskMate trial.

  • No, DeskMate does not offer an API.

  • DeskMate supports the following languages:
    • English

  • Following are the typical users of the DeskMate:
    • Self-Employed , Small-Business , Midsize-Business

  • DeskMate supports the following deployment:
    • Cloud Hosted

  • DeskMate supports the following devices and operating systems:
    • Web-Based