CX Genie is a robust chatbot software that empowers businesses to enhance customer support and engagement through automated interactions. Built on AI-driven algorithms, CX Genie enables personalized responses and intelligent handling of customer inquiries across platforms like websites, social media, and messaging apps. Its intuitive drag-and-drop interface simplifies chatbot design, allowing teams to customize chat flows without coding. The software also provides analytics, helping businesses understand customer interactions and refine strategies for better engagement. CX Genie’s multi-language support and 24/7 availability make it ideal for companies seeking to improve service quality, boost customer satisfaction, and increase operational efficiency by reducing the demand for live agents.
Promartech Solutions
Singapore
Proprietary
Natural Language Processing
