Customer.guru Overview

Customer.guru is a powerful survey software designed to help businesses gather valuable customer feedback. The platform enables businesses to create customized surveys, distribute them through multiple channels, and analyze the responses in real-time. Customer.guru specializes in Net Promoter Score (NPS) surveys, allowing companies to measure customer loyalty and satisfaction. With its intuitive interface, businesses can easily segment their audience, track response rates, and gain actionable insights to improve customer experience. The software also offers integration with popular customer relationship management (CRM) tools, ensuring that feedback is aligned with broader customer engagement strategies. Whether for product feedback or service improvement, Customer.guru helps businesses understand customer needs and preferences, driving better decision-making and fostering long-term relationships.

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Contact Details

  • Vendor Name Customer.guru
  • Founded 2016
  • Location

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services, Newspapers, Retail, Warehousing

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Customer.guru Features

  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications

Customer.guru Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Hobbyist

$50 Per User

Customer.guru FAQs

Customer.guru is a powerful survey software designed to help businesses gather valuable customer feedback. The platform enables businesses to create customized surveys, distribute them through multiple channels, and analyze the responses in real-time. Customer.guru specializes in Net Promoter Score (NPS) surveys, allowing companies to measure customer loyalty and satisfaction. With its intuitive interface, businesses can easily segment their audience, track response rates, and gain actionable insights to improve customer experience. The software also offers integration with popular customer relationship management (CRM) tools, ensuring that feedback is aligned with broader customer engagement strategies. Whether for product feedback or service improvement, Customer.guru helps businesses understand customer needs and preferences, driving better decision-making and fostering long-term relationships.

  • Yes, Customer.guru offers a free version.

  • Yes, Customer.guru offers a free trial.

  • No, Credit Card details are not required for the Customer.guru trial.

  • Customer.guru offers the following pricing plans & packages:

    Hobbyist

    $50 Per User

  • Customer.guru supports the following payment frequencies:

    • Monthly Subscription

  • No, Customer.guru does not offer an API.

  • Customer.guru offers support with the following options:
    • 24x7 Support , Chat

  • Customer.guru offers training with the following options:
    • In-person , Documentation

  • Customer.guru supports the following languages:
    • English

  • Following are the typical users of the Customer.guru:
    • Self-Employed , Small-Business , Midsize-Business

  • Customer.guru supports the following deployment:
    • Cloud Hosted

  • Customer.guru supports the following devices and operating systems:
    • Web-Based