Customer360 Overview

Customer360 is a telecom expense management software designed to help businesses manage and optimize their telecommunications costs. The platform provides a centralized solution for tracking, auditing, and analyzing telecom services, including voice, data, and mobile usage. With Customer360, businesses can monitor telecom expenses across multiple locations, departments, or service providers, identifying areas of over-spending or inefficiencies. The software includes automated invoice processing, helping businesses ensure that they are only paying for services they actually use, while also allowing for dispute resolution with telecom vendors. Customer360's analytics tools provide insights into usage trends, cost allocations, and forecasting, helping businesses make informed decisions about their telecom investments. It also supports contract management, ensuring that companies are getting the best possible rates based on their service agreements. Whether you’re a small business with a single mobile plan or a large enterprise with complex telecom needs, Customer360 helps you gain control over your telecom expenses, improve cost management, and drive savings across the organization.

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Contact Details

  • Vendor Name Invia
  • Founded
  • Location Australia

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services, Real Estate

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Customer360 Features

  • Arrow Icon Fixed Line Compatibility
  • Arrow Icon Invoice Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Chargeback Tracking
  • Arrow Icon Mobile Line Compatibility
  • Arrow Icon Inventory Management
  • Arrow Icon Contract Negotiation
  • Arrow Icon Procurement Management
  • Arrow Icon Billing for Data
  • Arrow Icon Internal Cost Allocation
  • Arrow Icon Invoice Processing
  • Arrow Icon Billing for Voice
  • Arrow Icon Call Monitoring
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Billing & Invoicing

Customer360 Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Customer360 FAQs

Customer360 is a telecom expense management software designed to help businesses manage and optimize their telecommunications costs. The platform provides a centralized solution for tracking, auditing, and analyzing telecom services, including voice, data, and mobile usage. With Customer360, businesses can monitor telecom expenses across multiple locations, departments, or service providers, identifying areas of over-spending or inefficiencies. The software includes automated invoice processing, helping businesses ensure that they are only paying for services they actually use, while also allowing for dispute resolution with telecom vendors. Customer360's analytics tools provide insights into usage trends, cost allocations, and forecasting, helping businesses make informed decisions about their telecom investments. It also supports contract management, ensuring that companies are getting the best possible rates based on their service agreements. Whether you’re a small business with a single mobile plan or a large enterprise with complex telecom needs, Customer360 helps you gain control over your telecom expenses, improve cost management, and drive savings across the organization.

  • No, Customer360 does not offer a free version.

  • Yes, Customer360 offers a free trial.

  • No, Credit Card details are not required for the Customer360 trial.

  • No, Customer360 does not offer an API.

  • Customer360 supports the following languages:
    • English

  • Following are the typical users of the Customer360:
    • Self-Employed , Small-Business , Midsize-Business

  • Customer360 supports the following deployment:
    • Cloud Hosted

  • Customer360 supports the following devices and operating systems:
    • Web-Based