Cool Telecom is a VoIP software that enables businesses to manage phone communications over the internet, offering a cost-effective alternative to traditional phone systems. With Cool Telecom, organizations can make and receive calls, set up virtual numbers, and manage call routing from a single platform. The software includes advanced call management features, such as call forwarding, voicemail, and automated attendants, enhancing customer experience and improving accessibility. Cool Telecom supports integrations with CRM and customer service tools, allowing teams to access caller information instantly and deliver personalized service. Its call analytics provide insights into call volumes, response times, and performance, helping teams make data-driven improvements. Suitable for businesses of all sizes, Cool Telecom streamlines communication, reduces costs, and supports remote and on-the-go connectivity.
Cool Telecom
France
Proprietary
IVR/Voice Recognition
