Chaty logo

Chaty Claim

  Write a Review Visit Website  

Chaty Overview

Chaty is an intuitive live chat software that enables businesses to offer real-time customer support through their websites and mobile apps. This software allows businesses to engage with visitors, answer queries, and resolve issues instantly, enhancing the overall customer experience. With Chaty, companies can integrate multiple communication channels, including live chat, WhatsApp, Facebook Messenger, and more, into a single platform, allowing customers to reach support through their preferred channel. The software offers customizable chat widgets, automatic greeting messages, and triggers to initiate conversations based on visitor behavior. Chaty’s robust reporting features allow businesses to track chat volume, response times, and customer satisfaction, enabling them to improve service quality. It also provides real-time analytics, giving businesses insights into customer inquiries and allowing them to optimize support processes. With Chaty, companies can deliver faster, more efficient customer service and increase customer retention and satisfaction.

Read More

Chaty Screenshot & Video

Contact Details

  • Vendor Name Poptin
  • Founded 2017
  • Location Israel

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Food & Beverages, Individual & Family Services, Sports, Transportation/Trucking/Railroad

Chaty Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management

Chaty Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Free

$0 Per Month

Top Chaty Alternatives

View all Chaty Alternatives

Zendesk Suite

Slack

Zoho Desk

Freshdesk Verified Profile

Chaty FAQs

Chaty is an intuitive live chat software that enables businesses to offer real-time customer support through their websites and mobile apps. This software allows businesses to engage with visitors, answer queries, and resolve issues instantly, enhancing the overall customer experience. With Chaty, companies can integrate multiple communication channels, including live chat, WhatsApp, Facebook Messenger, and more, into a single platform, allowing customers to reach support through their preferred channel. The software offers customizable chat widgets, automatic greeting messages, and triggers to initiate conversations based on visitor behavior. Chaty’s robust reporting features allow businesses to track chat volume, response times, and customer satisfaction, enabling them to improve service quality. It also provides real-time analytics, giving businesses insights into customer inquiries and allowing them to optimize support processes. With Chaty, companies can deliver faster, more efficient customer service and increase customer retention and satisfaction.

  • Yes, Chaty offers a free version.

  • Yes, Chaty offers a free trial.

  • No, Credit Card details are not required for the Chaty trial.

  • Chaty offers the following pricing plans & packages:

    Free

    $0 Per Month

  • Chaty supports the following payment frequencies:

    • Monthly Subscription

  • No, Chaty does not offer an API.

  • Chaty offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • Chaty offers training with the following options:
    • Documentation , Videos

  • Chaty supports the following languages:
    • English

  • Following are the typical users of the Chaty:
    • Self-Employed , Small-Business , Midsize-Business

  • Chaty supports the following deployment:
    • Cloud Hosted , On-Premise

  • Chaty supports the following devices and operating systems:
    • Web-Based , Windows , Linux

Chaty Comparisons

Chaty vs Zendesk Suite

Chaty vs Slack

Chaty vs Zoho Desk

Chaty vs Bitrix24

Chaty vs Front

Chaty vs LiveAgent

Chaty vs Missive

Chaty vs FROGED

Chaty vs Preferred Patron Loyalty