Channel Talk logo

Channel Talk Claim

The future of customer service is AI

  Write a Review Visit Website  

Channel Talk Overview

Channel Talk is a dynamic customer communication software developed to streamline and enhance online customer engagement. Its standout feature is the centralized messaging system, which consolidates customer conversations from various channels like live chat, email, and social media into a single platform. This integration allows for efficient management and response to customer inquiries. Channel Talk offers real-time chat capabilities, ensuring immediate and personalized customer support. The software also includes powerful automation tools like chatbots and pre-set replies, which significantly reduce response times. Additionally, it provides insightful analytics, helping businesses understand customer interactions and improve service strategies. Its user-friendly interface and easy integration with existing CRM systems make Channel Talk an excellent choice for businesses aiming to optimize their customer communication and support efforts.

Read More

Channel Talk Screenshot & Video

Contact Details

  • Vendor Name Zoyi Corporation
  • Founded 2014
  • Location South Korea
  • Employees 101-500

Support

  • 24x7 Support 24x7 Support
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, Japanese, Korean

Industries

Advertising & Marketing

You May Also Like

Aisera

Aisera

 Write a Review

Contact Vendor

Amazon Lex

Amazon Lex

 Write a Review

Contact Vendor

Boost.AI

Boost.AI

 Write a Review

$50000 Per user

Channel Talk Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Channel Talk Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Early Stage

$27 Per Month

Channel Talk FAQs

Channel Talk is a dynamic customer communication software developed to streamline and enhance online customer engagement. Its standout feature is the centralized messaging system, which consolidates customer conversations from various channels like live chat, email, and social media into a single platform. This integration allows for efficient management and response to customer inquiries. Channel Talk offers real-time chat capabilities, ensuring immediate and personalized customer support. The software also includes powerful automation tools like chatbots and pre-set replies, which significantly reduce response times. Additionally, it provides insightful analytics, helping businesses understand customer interactions and improve service strategies. Its user-friendly interface and easy integration with existing CRM systems make Channel Talk an excellent choice for businesses aiming to optimize their customer communication and support efforts.

  • No, Channel Talk does not offer a free version.

  • No, Channel Talk does not offer any free trial.

  • No, Credit Card details are not required for the Channel Talk trial.

  • Channel Talk offers the following pricing plans & packages:

    Early Stage

    $27 Per Month

  • Channel Talk supports the following payment frequencies:

    • Monthly Payment

  • Yes, Channel Talk offers an API.

  • Channel Talk offers support with the following options:
    • 24x7 Support , Chat , Knowledge Base , FAQs/Forum

  • Channel Talk offers training with the following options:
    • Documentation

  • Channel Talk supports the following languages:
    • English , Japanese , Korean

  • Following are the typical users of the Channel Talk:
    • Small-Business , Midsize-Business

  • Channel Talk supports the following deployment:
    • Cloud Hosted

  • Channel Talk supports the following devices and operating systems:
    • Web-Based