Buzzmonitor is an integrated solution for brands looking to optimize their digital presence and turn data into effective strategies. As an all-in-one platform, it combines social media monitoring, multichannel customer service, social media analytics, dashboards, post scheduling, and advanced data analysis—all powered by artificial intelligence.
With social listening, businesses can track real-time conversations about their brand, identify trends, analyze competitors, and better understand audience behavior. Our AI gathers all this data and generates concise reports in seconds, transforming large volumes of social media information into strategic insights for smarter decision-making.
The customer service module centralizes interactions from multiple channels into a single platform, ensuring more efficient customer relationship management. The integrated AI enhances responses, reduces SLA by up to 3 times, automatically classifies and prioritizes tickets, detects sentiment, generates strategic insights without manual effort, and provides productivity reports.
The platform also offers over 50 social media metrics for brand analysis, competitor comparisons, post scheduling, automated reports, and customizable dashboards, making data-driven decision-making easier.
Used by over 1,000 brands and agencies across 7 countries, Buzzmonitor provides a comprehensive view of the digital market, helping businesses stand out with more effective strategies.
Buzzmonitor
2012
Brazil
101-500
Email
Multi-Channel Data Collection
