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BMC FootPrints

ITIL compliant IT Service Management Software

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BMC FootPrints Overview

BMC FootPrints is a versatile IT service management (ITSM) software developed to cater to the unique needs of mid-sized businesses. Its key strength lies in its configurability, allowing organizations to tailor the software to their specific processes without extensive coding. The platform excels in automating service desk operations, streamlining ticket management, and enhancing the efficiency of IT support teams. BMC FootPrints offers powerful asset management capabilities, ensuring comprehensive tracking and management of IT resources. Its user-friendly interface facilitates easy navigation and improves user engagement. The software also features robust change and incident management tools, aiding in effectively handling IT changes and issues. Additionally, BMC FootPrints supports seamless integration with other business applications, fostering better collaboration across departments. With detailed reporting and analytics, it provides valuable insights for continual service improvem... Show More

Contact Details

  • BMC Software
  • 1980
  • United States
  • 1000+

Support

  • 27x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Deployment Type
  • Web-Based
  • Windows
  • Linux

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services

BMC FootPrints Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

BMC FootPrints Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • 7 Days

Free Version

  • N/A

Payment Frequency

  • N/A

BMC FootPrints FAQ's

No, BMC FootPrints does not offer a free version.

Yes, BMC FootPrints offers a free trial.

No, Credit Card details are not required for the BMC FootPrints trial.

Yes, BMC FootPrints offers an API.

BMC FootPrints offers support with the following options:

27x7 Support , Email , Phone , Chat , Knowledge Base

BMC FootPrints offers training with the following options:

In-person , Webinar , Documentation

BMC FootPrints supports the following languages:

English

BMC FootPrints supports the following deployment:

Cloud Hosted , On Premises

BMC FootPrints supports the following mobile devices:

Web-Based , Windows , Linux