BMC FootPrints

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ITIL compliant IT Service Management Software

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BMC FootPrints Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free Trial7 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
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Product Overview

BMC FootPrints Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About BMC FootPrints

BMC FootPrints is a versatile IT service management (ITSM) software developed to cater to the unique needs of mid-sized businesses. Its key strength lies in its configurability, allowing organizations to tailor the software to their specific processes without extensive coding. The platform excels in automating service desk operations, streamlining ticket management, and enhancing the efficiency of IT support teams. BMC FootPrints offers powerful asset management capabilities, ensuring comprehensive tracking and management of IT resources. Its user-friendly interface facilitates easy navigation and improves user engagement. The software also features robust change and incident management tools, aiding in effectively handling IT changes and issues. Additionally, BMC FootPrints supports seamless integration with other business applications, fostering better collaboration across departments. With detailed reporting and analytics, it provides valuable insights for continual service improvement. This makes BMC FootPrints an ideal solution for organizations seeking a customizable and efficient ITSM tool.
Company BMC Software
Founded 1980
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services
Category-Based Capabilities

BMC FootPrints Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog Alerts/Escalation Multi-Channel Communication Configuration Management Inventory Management Approval Process Control Contract/License Management Asset Tracking Prioritization Activity Tracking Change Management Knowledge Base Management Self Service Portal Incident Management Alerts/Notifications Chat/Messaging Project Management SLA Management Access Controls/Permissions Problem Management Availability Management Support Ticket Management Surveys & Feedback Help Desk Management Capacity Management Release Management Asset Lifecycle Management Task Management Audit Trail Remote Access & Monitoring
Pricing Information

BMC FootPrints Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial 7 Days
Free Version Not available
Payment Frequency Not available
Frequently Asked Questions

BMC FootPrints FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

BMC FootPrints is a versatile IT service management (ITSM) software developed to cater to the unique needs of mid-sized businesses. Its key strength lies in its configurability, allowing organizations to tailor the software to their specific processes without extensive coding. The platform excels in automating service desk operations, streamlining ticket management, and enhancing the efficiency of IT support teams. BMC FootPrints offers powerful asset management capabilities, ensuring comprehensive tracking and management of IT resources. Its user-friendly interface facilitates easy navigation and improves user engagement. The software also features robust change and incident management tools, aiding in effectively handling IT changes and issues. Additionally, BMC FootPrints supports seamless integration with other business applications, fostering better collaboration across departments. With detailed reporting and analytics, it provides valuable insights for continual service improvement. This makes BMC FootPrints an ideal solution for organizations seeking a customizable and efficient ITSM tool.

  • No, BMC FootPrints does not offer a free version.

  • Yes, BMC FootPrints offers a free trial.

  • No, Credit Card details are not required for the BMC FootPrints trial.

  • Yes, BMC FootPrints offers an API.

  • BMC FootPrints offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • BMC FootPrints offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • BMC FootPrints supports the following languages:
    • English

  • Following are the typical users of the BMC FootPrints:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • BMC FootPrints supports the following deployment:
    • Cloud Hosted , On-Premise

  • BMC FootPrints supports the following devices and operating systems:
    • Web-Based , Windows , Linux
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