Athenka Overview

Athenka is a cutting-edge conversational AI platform that helps businesses deliver personalized and interactive experiences to their customers. Using advanced natural language processing (NLP) and machine learning, Athenka can understand and respond to customer inquiries across multiple channels, including websites, mobile apps, and social media platforms. The software enables businesses to automate customer support, sales, and marketing processes, providing round-the-clock assistance and freeing up human agents for more complex tasks. Athenka can handle tasks such as booking appointments, answering frequently asked questions, processing transactions, and delivering targeted product recommendations. The platform is highly customizable, allowing businesses to tailor the AI’s responses and behavior to suit their brand’s voice and tone. Athenka also provides valuable insights through analytics, allowing businesses to track customer interactions, identify pain points, and optimize their customer service strategy. With Athenka, businesses can improve customer satisfaction, reduce operational costs, and drive better outcomes across various customer touchpoints.

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Contact Details

  • Vendor Name Athenka
  • Founded 2018
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Banking, Education Management, Government Administration, Hospitality

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Athenka Features

  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Athenka Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$199 Per User

Athenka FAQs

Athenka is a cutting-edge conversational AI platform that helps businesses deliver personalized and interactive experiences to their customers. Using advanced natural language processing (NLP) and machine learning, Athenka can understand and respond to customer inquiries across multiple channels, including websites, mobile apps, and social media platforms. The software enables businesses to automate customer support, sales, and marketing processes, providing round-the-clock assistance and freeing up human agents for more complex tasks. Athenka can handle tasks such as booking appointments, answering frequently asked questions, processing transactions, and delivering targeted product recommendations. The platform is highly customizable, allowing businesses to tailor the AI’s responses and behavior to suit their brand’s voice and tone. Athenka also provides valuable insights through analytics, allowing businesses to track customer interactions, identify pain points, and optimize their customer service strategy. With Athenka, businesses can improve customer satisfaction, reduce operational costs, and drive better outcomes across various customer touchpoints.

  • Yes, Athenka offers a free version.

  • Yes, Athenka offers a free trial.

  • No, Credit Card details are not required for the Athenka trial.

  • Athenka offers the following pricing plans & packages:

    Basic

    $199 Per User

  • Athenka supports the following payment frequencies:

    • Monthly Subscription

  • No, Athenka does not offer an API.

  • Athenka offers support with the following options:
    • 24x7 Support , Chat

  • Athenka offers training with the following options:
    • In-person , Live Online , Documentation

  • Athenka supports the following languages:
    • English

  • Following are the typical users of the Athenka:
    • Self-Employed , Small-Business , Midsize-Business

  • Athenka supports the following deployment:
    • Cloud Hosted

  • Athenka supports the following devices and operating systems:
    • Web-Based