Ask Overview

Ask is an intuitive knowledge base software designed to help businesses create, manage, and share self-service content with customers, employees, and partners. Whether you're building a customer support portal or an internal knowledge repository, Ask provides a simple, efficient solution to centralize important information. The software allows teams to create and organize articles, FAQs, troubleshooting guides, and best practice documents, making it easy for users to find answers to their questions without the need for direct support. With customizable templates and a user-friendly interface, Ask helps businesses create a branded, professional knowledge base that aligns with their company’s voice and style. The platform includes powerful search functionality, enabling users to quickly locate relevant articles, while analytics tools provide insights into content performance and user engagement. Ask also integrates with other support tools, such as ticketing systems and live chat, enabling seamless support workflows. By empowering customers and employees to find solutions independently, Ask helps businesses reduce support costs, improve efficiency, and enhance user satisfaction.

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Contact Details

  • Vendor Name Kr8ive Innovations Lab Group
  • Founded
  • Location Canada

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Electrical & Electronic Manufacturing, Industrial Automation, Medical Device, Renewables & Environment

Ask Features

  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management

Ask Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Ask FAQs

Ask is an intuitive knowledge base software designed to help businesses create, manage, and share self-service content with customers, employees, and partners. Whether you're building a customer support portal or an internal knowledge repository, Ask provides a simple, efficient solution to centralize important information. The software allows teams to create and organize articles, FAQs, troubleshooting guides, and best practice documents, making it easy for users to find answers to their questions without the need for direct support. With customizable templates and a user-friendly interface, Ask helps businesses create a branded, professional knowledge base that aligns with their company’s voice and style. The platform includes powerful search functionality, enabling users to quickly locate relevant articles, while analytics tools provide insights into content performance and user engagement. Ask also integrates with other support tools, such as ticketing systems and live chat, enabling seamless support workflows. By empowering customers and employees to find solutions independently, Ask helps businesses reduce support costs, improve efficiency, and enhance user satisfaction.

  • No, Ask does not offer a free version.

  • Yes, Ask offers a free trial.

  • No, Credit Card details are not required for the Ask trial.

  • No, Ask does not offer an API.

  • Ask supports the following languages:
    • English

  • Following are the typical users of the Ask:
    • Self-Employed , Small-Business , Midsize-Business

  • Ask supports the following deployment:
    • Cloud Hosted

  • Ask supports the following devices and operating systems:
    • Web-Based