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Arrows Overview

Arrows is a customer success software platform designed to help businesses manage and improve customer relationships throughout the customer lifecycle. It provides a comprehensive suite of tools to help customer success teams onboard, engage, and retain customers. With Arrows, businesses can create tailored workflows for onboarding new customers, ensuring that they receive the support and guidance they need to succeed. The software also includes features for tracking customer health, measuring engagement, and identifying potential risks of churn. Arrows uses customer data and behavior analytics to provide insights into how customers are interacting with your product or service, enabling teams to take proactive steps to address issues before they escalate. The platform also includes automated communication features, such as email templates and reminders, to help customer success teams maintain regular touchpoints with clients. Arrows is an essential tool for businesses looking to build lasting, profitable relationships with their customers.

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Contact Details

  • Vendor Name Arrows
  • Founded
  • Location United States

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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Arrows Features

  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers

Arrows Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

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Arrows FAQs

Arrows is a customer success software platform designed to help businesses manage and improve customer relationships throughout the customer lifecycle. It provides a comprehensive suite of tools to help customer success teams onboard, engage, and retain customers. With Arrows, businesses can create tailored workflows for onboarding new customers, ensuring that they receive the support and guidance they need to succeed. The software also includes features for tracking customer health, measuring engagement, and identifying potential risks of churn. Arrows uses customer data and behavior analytics to provide insights into how customers are interacting with your product or service, enabling teams to take proactive steps to address issues before they escalate. The platform also includes automated communication features, such as email templates and reminders, to help customer success teams maintain regular touchpoints with clients. Arrows is an essential tool for businesses looking to build lasting, profitable relationships with their customers.

  • Yes, Arrows offers a free version.

  • Yes, Arrows offers a free trial.

  • No, Credit Card details are not required for the Arrows trial.

  • Arrows supports the following payment frequencies:

    • Monthly Subscription

  • No, Arrows does not offer an API.

  • Arrows offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Arrows offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Arrows supports the following languages:
    • English

  • Following are the typical users of the Arrows:
    • Self-Employed , Small-Business , Midsize-Business

  • Arrows supports the following deployment:
    • Cloud Hosted

  • Arrows supports the following devices and operating systems:
    • Web-Based