ARCOS Callout Suite Overview

ARCOS Callout Suite is a service dispatch software designed to optimize the scheduling and dispatching of service personnel for businesses that require immediate response times, such as utilities, healthcare, and emergency services. The software uses automated workflows to streamline the process of sending technicians or service providers to job sites, ensuring that the right personnel are dispatched quickly based on availability, proximity, and expertise. With real-time tracking, ARCOS Callout Suite provides full visibility into the status of service calls, helping businesses minimize delays and improve service levels. The software includes features like automated notifications, response time tracking, and detailed reporting, making it easier for businesses to analyze service performance and identify areas for improvement. ARCOS Callout Suite also integrates with existing enterprise systems, allowing businesses to manage their service dispatch operations seamlessly. By automating the dispatch process, the software reduces operational inefficiencies, enhances customer satisfaction, and improves the bottom line.

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Contact Details

  • Vendor Name Arcos
  • Founded 1993
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Consumer Services, Electrical & Electronic Manufacturing

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ARCOS Callout Suite Features

  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

ARCOS Callout Suite Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ARCOS Callout Suite FAQs

ARCOS Callout Suite is a service dispatch software designed to optimize the scheduling and dispatching of service personnel for businesses that require immediate response times, such as utilities, healthcare, and emergency services. The software uses automated workflows to streamline the process of sending technicians or service providers to job sites, ensuring that the right personnel are dispatched quickly based on availability, proximity, and expertise. With real-time tracking, ARCOS Callout Suite provides full visibility into the status of service calls, helping businesses minimize delays and improve service levels. The software includes features like automated notifications, response time tracking, and detailed reporting, making it easier for businesses to analyze service performance and identify areas for improvement. ARCOS Callout Suite also integrates with existing enterprise systems, allowing businesses to manage their service dispatch operations seamlessly. By automating the dispatch process, the software reduces operational inefficiencies, enhances customer satisfaction, and improves the bottom line.

  • No, ARCOS Callout Suite does not offer a free version.

  • Yes, ARCOS Callout Suite offers a free trial.

  • No, Credit Card details are not required for the ARCOS Callout Suite trial.

  • No, ARCOS Callout Suite does not offer an API.

  • ARCOS Callout Suite offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • ARCOS Callout Suite offers training with the following options:
    • In-person , Webinar , Documentation , Videos

  • ARCOS Callout Suite supports the following languages:
    • English

  • Following are the typical users of the ARCOS Callout Suite:
    • Self-Employed , Small-Business , Midsize-Business

  • ARCOS Callout Suite supports the following deployment:
    • Cloud Hosted

  • ARCOS Callout Suite supports the following devices and operating systems:
    • Web-Based