AIVITEX Overview

AIVITEX is a customer support software that leverages artificial intelligence (AI) to provide businesses with efficient and automated solutions for handling customer inquiries and improving service delivery. The platform utilizes AI-powered chatbots and virtual assistants to engage with customers in real-time, providing instant responses to common questions, issues, and requests. This ensures quicker resolution times and improved customer satisfaction. AIVITEX also integrates seamlessly with CRM systems, allowing support teams to access customer data, history, and preferences, enabling more personalized service. The software offers ticket management, escalations, and reporting features, ensuring that support teams stay organized and proactive in addressing customer needs. By automating routine tasks, AIVITEX frees up support agents to focus on more complex or specialized inquiries. Moreover, the platform can continuously learn from interactions, improving its AI over time and increasing the accuracy and efficiency of responses. AIVITEX is the perfect tool for businesses seeking to provide round-the-clock, high-quality customer support while reducing operational costs.

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Contact Details

  • Vendor Name iuhhoo
  • Founded
  • Location Germany

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Education Management

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AIVITEX Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

AIVITEX Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

AIVITEX FAQs

AIVITEX is a customer support software that leverages artificial intelligence (AI) to provide businesses with efficient and automated solutions for handling customer inquiries and improving service delivery. The platform utilizes AI-powered chatbots and virtual assistants to engage with customers in real-time, providing instant responses to common questions, issues, and requests. This ensures quicker resolution times and improved customer satisfaction. AIVITEX also integrates seamlessly with CRM systems, allowing support teams to access customer data, history, and preferences, enabling more personalized service. The software offers ticket management, escalations, and reporting features, ensuring that support teams stay organized and proactive in addressing customer needs. By automating routine tasks, AIVITEX frees up support agents to focus on more complex or specialized inquiries. Moreover, the platform can continuously learn from interactions, improving its AI over time and increasing the accuracy and efficiency of responses. AIVITEX is the perfect tool for businesses seeking to provide round-the-clock, high-quality customer support while reducing operational costs.

  • No, AIVITEX does not offer a free version.

  • Yes, AIVITEX offers a free trial.

  • No, Credit Card details are not required for the AIVITEX trial.

  • AIVITEX supports the following payment frequencies:

    • Monthly Subscription

  • No, AIVITEX does not offer an API.

  • AIVITEX offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • AIVITEX offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • AIVITEX supports the following languages:
    • English

  • Following are the typical users of the AIVITEX:
    • Self-Employed , Small-Business , Midsize-Business

  • AIVITEX supports the following deployment:
    • Cloud Hosted

  • AIVITEX supports the following devices and operating systems:
    • Web-Based