Top 10 Customer Loyalty Software Comparison – Find the Right Solution

Choosing the right Customer Loyalty Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Customer Loyalty Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Customer Loyalty Software comparison to select the best solution with confidence.

Comparison Table of Top 10 Customer Loyalty Software

Product
Trustpilot

Trustpilot
Propello Cloud

Propello Cloud
Smile.io

Smile.io
Xoxoday Plum

Xoxoday Plum
LoyaltyLion

LoyaltyLion
Zinrelo

Zinrelo
Open Loyalty

Open Loyalty
Talon.One

Talon.One
Kangaroo

Kangaroo
Giftbit

Giftbit
Review & Ratings

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

Trustpilot is a renowned customer review management tool that empowers... Read more about Trustpilot

Propello Cloud is a customer loyalty software crafted to help... Read more about Propello Cloud

Smile.io is a powerful customer loyalty software that helps businesses... Read more about Smile.io

Xoxoday Plum is a comprehensive customer loyalty software that enables... Read more about Xoxoday Plum

LoyaltyLion is a comprehensive customer loyalty software designed to help... Read more about LoyaltyLion

Zinrelo is a comprehensive customer loyalty software designed to empower... Read more about Zinrelo

Open Loyalty is an innovative customer loyalty software designed to... Read more about Open Loyalty

Talon.One is a cutting-edge customer engagement software designed to enhance... Read more about Talon.One

Kangaroo is an intuitive SMS marketing software designed to help... Read more about Kangaroo

Giftbit is a versatile software solution tailored for businesses looking... Read more about Giftbit

Free Trial

NA

NA

NA

NA

Available

NA

NA

Available

Available

Available

Starting Price

$259 Per Month

$49 Per Month

$399 Per Month

$59 Per Month

NA
Features
Referral Tracking
Member Portal
Social Promotion
Gift Card Management
Loyalty Program
Customer Activity Tracking
Customer Surveys
Loyalty Cards
Rewards Management
CRM
Engagement Tracking
Membership Management
Promotions Management
Survey/Poll Management
Campaign Management
Multi-Channel Marketing
Gamification
eCommerce Management
Artificial Intelligence
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
Devices Supported
  • Web-Based
  • Web-Based
  • Web-Based
  • Web-Based
  • Web-Based
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
Pricing Model
  • Per Feature
  • Usage Based
  • Per Feature
  • Contact Vendor
  • Contact Vendor
  • Contact Vendor
  • Usage Based
  • Contact Vendor
  • Flat Rate
  • Contact Vendor
Support
  • Email
  • Phone
  • Chat
  • Email
  • Phone
  • Chat
  • 24x7 Support
  • Email
  • Chat
  • Knowledge Base
 NA
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
Target Company Size
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

FAQs About Customer Loyalty Software Comparison

With so many Customer Loyalty Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Version options like Smile.io and LoyaltyLion (basic features remain free for life)
  • Free Trial offerings such as LoyaltyLion, Talon.One, Kangaroo and Giftbit (test premium features before committing)

These budget-friendly Customer Loyalty Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, Trustpilot, Propello Cloud, Smile.io, Xoxoday Plum, Zinrelo, LoyaltyLion, Open Loyalty, Talon.One, Kangaroo and Giftbit are popular picks in the Customer Loyalty Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like Giftbit in the Customer Loyalty Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many Customer Loyalty Software solutions—such as Open Loyalty, Kangaroo and Giftbit—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.