Best Customer Experience Software for Small Businesses (Free & Paid)

Tatvam is a powerful survey software designed to help organizations gather insights and feedback from customers, employees, and stakeholders effectively. This platform provides a comprehensive suite of tools for creating, distributing, and analyzing surveys seamlessly. With its user-friendly interface, Tatvam allows users to design customized surveys with various question types, including multiple... Read more about Tatvam

IntellaCar is a powerful sales enablement software designed specifically for the automotive industry. This platform provides dealerships with the tools necessary to streamline sales processes and enhance customer engagement. With features such as digital showroom capabilities, customizable vehicle presentations, and integrated customer relationship management (CRM), IntellaCar empowers sales teams... Read more about IntellaCar

UserExperior is an innovative heatmap software that provides valuable insights into user behavior on websites and applications. This powerful tool enables businesses to visualize how users interact with their digital platforms through detailed heatmaps that track clicks, scrolls, and mouse movements. By understanding user engagement, organizations can identify areas for improvement, optimize desig... Read more about UserExperior

Veras Extend is a powerful customer experience (CX) software designed to enhance the way businesses engage with their customers. The platform offers a comprehensive set of tools for managing customer interactions, gathering feedback, and improving overall satisfaction. Veras Extend integrates with various communication channels, including email, chat, social media, and phone, allowing businesses t... Read more about Veras Extend

Evinent Analytics is a comprehensive eCommerce analytics software that helps online businesses track, analyze, and optimize their sales performance. With its robust suite of tools, Evinent Analytics provides insights into customer behavior, sales trends, website performance, and inventory management. The platform offers advanced tracking capabilities, allowing businesses to monitor website traffic... Read more about Evinent Analytics

Capturi is a powerful speech analytics software designed to help organizations gain valuable insights from customer interactions. By analyzing recorded conversations, Capturi identifies key trends, customer sentiments, and potential areas for improvement in service delivery. The software provides tools for transcribing audio files, extracting actionable data, and generating comprehensive reports o... Read more about Capturi

WeHelp is a customer experience (CX) software platform designed to enhance the way businesses interact with their customers. By leveraging advanced analytics and feedback tools, WeHelp enables businesses to understand customer needs, identify pain points, and improve service delivery. The software includes features for collecting and analyzing customer feedback through surveys, chatbots, and socia... Read more about WeHelp

ER Express is an intuitive patient scheduling software designed to streamline patient flow in emergency rooms and healthcare settings. The platform allows hospitals and medical facilities to efficiently manage patient appointments, triage, and intake processes. ER Express offers real-time updates, enabling healthcare professionals to view and manage patient schedules, track waiting times, and allo... Read more about ER Express

RavenCSI is an advanced survey software designed to help businesses gather insights and feedback from their customers, employees, and other stakeholders. With a range of customizable survey templates and question types, RavenCSI enables organizations to create surveys for various purposes, including customer satisfaction, market research, and employee engagement. The platform provides powerful ana... Read more about RavenCSI

Arvia is a dynamic meeting software designed to facilitate seamless virtual and in-person collaborations. Perfect for businesses, educational institutions, and organizations of all sizes, Arvia offers a robust platform for scheduling, hosting, and managing meetings with ease. The software features high-quality video and audio conferencing, ensuring clear and uninterrupted communication among parti... Read more about Arvia

Screeb is a user-friendly survey software designed to help businesses collect feedback, gather insights, and improve decision-making through customizable surveys and questionnaires. The platform allows users to create surveys with a variety of question types, including multiple choice, open-ended, and Likert scale questions. Screeb’s intuitive drag-and-drop interface makes it easy to design surv... Read more about Screeb

WheelQ is an innovative customer experience software designed to help organizations enhance interactions with their customers and improve overall satisfaction. It offers a comprehensive suite of tools including feedback collection, sentiment analysis, journey mapping, and reporting, ensuring that businesses can effectively monitor and manage customer experiences. WheelQ's intuitive interface allow... Read more about WheelQ

Infraon Desk is an advanced IT Service Management (ITSM) software solution designed to help IT teams deliver better services, improve efficiency, and ensure smooth business operations. This platform offers a wide range of ITIL (Information Technology Infrastructure Library) aligned features such as incident management, service request fulfillment, change management, and asset management. Infraon D... Read more about Infraon Desk

Broadcaster BOT is a unified communications software that helps businesses streamline messaging, video conferencing, and collaboration across teams and departments. The platform includes tools for managing voice calls, video meetings, and instant messaging, allowing employees to stay connected from any location. Broadcaster BOT supports integration with CRM and productivity tools, ensuring a seaml... Read more about Broadcaster BOT

Metacommerce is a blockchain platform designed to help businesses harness the power of blockchain technology for secure and transparent transactions. It enables companies to build decentralized applications, manage smart contracts, and create blockchain-based solutions tailored to various industries, such as finance, retail, and supply chain management. Metacommerce offers a developer-friendly env... Read more about Metacommerce

betterbunch is an intuitive review management software that helps businesses manage, collect, and analyze customer feedback to build a strong online reputation. The platform allows businesses to centralize all their reviews from multiple channels, including Google, Yelp, and Facebook, providing a unified dashboard for easier monitoring. betterbunch enables companies to respond to reviews in real t... Read more about betterbunch

HelpHero is a digital adoption platform designed to guide users through the features and functionality of software applications with ease. Aimed at enhancing the onboarding experience, HelpHero offers in-app walkthroughs, tooltips, and tutorials to help users understand complex features quickly. This platform is ideal for businesses looking to improve user adoption rates for their digital products... Read more about HelpHero

Satsum is an innovative customer experience software designed to help businesses enhance interactions with their customers across various touchpoints. This platform provides tools for gathering customer feedback, analyzing sentiment, and tracking engagement metrics, enabling organizations to gain valuable insights into customer preferences and behavior. With Satsum, businesses can create customize... Read more about Satsum

ServiceGuru Kiosk is an innovative Customer Loyalty Software designed to help businesses enhance customer engagement, retention, and satisfaction through effective loyalty programs and personalized interactions. This comprehensive platform offers a range of features, including loyalty points management, rewards redemption, customer profiling, and analytics, ensuring that businesses can create and ... Read more about ServiceGuru Kiosk

Encompass-CX is a comprehensive customer experience software designed to help businesses deliver exceptional service and build lasting relationships with their customers. It offers a unified platform for managing customer interactions across multiple channels, including email, chat, social media, and phone, ensuring consistent and personalized communication. Encompass-CX features advanced tools fo... Read more about Encompass-CX

K-Now is an innovative onboarding software designed to facilitate smooth and structured onboarding experiences for new hires. By centralizing resources, training materials, and onboarding tasks, K-Now enables HR teams to create personalized onboarding journeys that support employee success from day one. The platform offers customizable checklists, progress tracking, and automated reminders to ensu... Read more about K-Now

Twintag is a secure and user-friendly file-sharing software designed to simplify the process of sharing documents, media, and files between teams, clients, or business partners. It ensures safe file transfers with advanced encryption technology, protecting sensitive data from unauthorized access. Twintag supports seamless sharing across various devices, making it ideal for remote teams and busines... Read more about Twintag

Crowdvocate is a customer loyalty software designed to help businesses foster long-term relationships with their clients and increase customer retention. The platform offers tools for creating and managing loyalty programs, allowing businesses to reward customers for their purchases, engagement, and referrals. Crowdvocate’s features include customizable reward systems, referral tracking, and cus... Read more about Crowdvocate

OnScreen is an onboarding software designed to streamline the employee induction process and enhance the overall onboarding experience. By offering a user-friendly platform for both new hires and HR teams, OnScreen makes it easier to manage paperwork, training, and company culture integration. The software allows businesses to create personalized onboarding journeys, from document submission and p... Read more about OnScreen

Big Mouth Survey is a powerful survey software platform designed to help businesses create, distribute, and analyze surveys with ease. The platform offers a range of customizable templates and survey types, making it simple to design surveys that meet the specific needs of any organization. Whether collecting customer feedback, conducting market research, or measuring employee satisfaction, Big Mo... Read more about Big Mouth Survey