Zendesk Explore vs Looker – Find the Best Fit for You

Trying to decide between Zendesk Explore and Looker? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Zendesk Explore and Looker

Product
Review & Ratings

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Description

Zendesk Explore is a powerful business intelligence software designed to provide organizations with actionable insights from customer data. With its intuitive analytics platform, Explore enables users to visualize data trends and generate comprehensive reports. The software supports integration with Zendesk's customer service tools, allowing organizations to analyze support interactions and custom... Read more about Zendesk Explore

Looker is a powerful business intelligence (BI) tool and big data analytics platform that transforms the way companies analyze and utilize their data. Its standout feature is the interactive, web-based interface that allows users to create and share customizable data visualizations and dashboards. Looker integrates seamlessly with multiple databases and SQL dialects, enabling real-time data access... Read more about Looker

Free Trial

Available

NA

Starting Price

$49 Per Month

NA

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android, Windows, Linux
Pricing Model Contact Vendor Contact Vendor
Support Email, Phone, Knowledge Base, FAQs/Forum Email, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Zendesk Explore vs Looker

In conclusion, both Zendesk Explore and Looker offer robust analytics capabilities, but they cater to different needs. Zendesk Explore is tailored for customer support teams, providing insights into ticketing and customer interactions, making it ideal for enhancing customer service. In contrast, Looker serves as a comprehensive business intelligence tool, enabling organizations to analyze data across various domains for strategic decision-making. Ultimately, the choice between them depends on specific organizational requirements and the desired depth of data analysis.