| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business software, making workflows smoother. Ytel automates calls and texts, helping businesses reach out to customers efficiently. It... Read more about Ytel |
Plivo is a robust SMS marketing software designed to help businesses communicate effectively with their audience through SMS and voice messaging. With a developer-friendly API, Plivo enables companies to integrate SMS functionality into their applications, supporting customer notifications, two-factor authentication, and marketing campaigns. The software offers high deliverability rates, ensuring ... Read more about Plivo |
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| Free Trial |
Available |
Available |
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| Starting Price |
NA |
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| Category Features | |||
| Call Center Software | |||
| Call Recording | |||
| Computer Telephony Integration | |||
| Call Routing | |||
| Call Monitoring | |||
| Call Logging | |||
| Call Center Management | |||
| Activity Dashboard | |||
| Call Tracking | |||
| Callback Scheduling | |||
| Progressive Dialer | |||
| Manual Dialer | |||
| Call Transfer | |||
| Voice Mail | |||
| Contact Management | |||
| Inbound Call Center | |||
| Chat/Messaging | |||
| Outbound Call Center | |||
| Alerts/Escalation | |||
| CRM | |||
| Multi-Channel Communication | |||
| IVR/Voice Recognition | |||
| Call Scripting | |||
| Caller ID | |||
| Automatic Call Distribution | |||
| Queue Management | |||
| Call Reporting | |||
| Auto-Dialer | |||
| Blended Call Center | |||
| Predictive Dialer | |||
| Interaction Tracking | |||
| Artificial Intelligence | |||
| SMS Marketing Software | |||
| Contact Management | |||
| Interaction Tracking | |||
| Text-to-Win | |||
| Mobile Keywords | |||
| SMS Messaging | |||
| Message Personalization | |||
| Campaign Management | |||
| Customer Segmentation | |||
| Multi-Campaign | |||
| Automated Responses | |||
| Reporting/Analytics | |||
| Communication Management | |||
| Scheduled Messaging | |||
| Polls/Voting | |||
| Mass Texting | |||
| MMS | |||
| Contact Database | |||
| Chat/Messaging | |||
| Campaign Planning | |||
| 2-Way Messaging | |||
| Live Chat | |||
| Engagement Tracking | |||
| Mobile Coupons | |||
| SMS Marketing | |||
| Alerts/Notifications | |||
| Compliance Management | |||
| Reputation Management | |||
| Multi-Language | |||
| QR Codes | |||
| Reminders | |||
| Open Rate Tracking | |||
| Artificial Intelligence | |||
| Call Accounting Software | |||
| Inbound Reporting | |||
| CRM | |||
| Call Tracking | |||
| Interaction Tracking | |||
| Call Volume | |||
| Call Recording | |||
| Voice Mail | |||
| Call Center Management | |||
| Unattended Call Management | |||
| Activity Dashboard | |||
| Caller ID | |||
| Call Transfer | |||
| Outbound Reporting | |||
| Activity Tracking | |||
| User Management | |||
| Call Duration | |||
| Automatic Call Distribution | |||
| Call Monitoring | |||
| Call Routing | |||
| Performance Management | |||
| Contact Management | |||
| IVR/Voice Recognition | |||
| Auto-Dialer | |||
| Call List Management | |||
| Call Scripting | |||
| Callback Scheduling | |||
| Call Logging | |||
| Usage Tracking/Analytics | |||
| Cost Analysis | |||
| Billing & Invoicing | |||
| Artificial Intelligence | |||
| Auto Dialer Software | |||
| Progressive Dialer | |||
| Power Dialer | |||
| Computer Telephony Integration | |||
| Preview Dialer | |||
| IVR/Voice Recognition | |||
| Automatic Call Distribution | |||
| Campaign Management | |||
| Call Scripting | |||
| Call Routing | |||
| Voice Mail | |||
| Call Recording | |||
| Call Transfer | |||
| Caller ID | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Reporting/Analytics | |||
| Call Monitoring | |||
| Artificial Intelligence | |||
| Call Center Workforce Management Software | |||
| Employee Scheduling | |||
| Labor Forecasting | |||
| Performance Metrics | |||
| Productivity Analysis | |||
| Reporting/Analytics | |||
| Agent Interface | |||
| Call Recording | |||
| Compliance Management | |||
| Customer Experience Management | |||
| Queue Management | |||
| Employee Coaching Tools | |||
| Quality Management | |||
| Leave Tracking | |||
| Call Monitoring | |||
| For Call Centers | |||
| Intraday Management | |||
| Artificial Intelligence | |||
| Call Recording Software | |||
| Interaction Tracking | |||
| Call Tagging | |||
| Computer Telephony Integration | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| File Transfer | |||
| IVR/Voice Recognition | |||
| Performance Metrics | |||
| Recording | |||
| Event Triggered Actions | |||
| Activity Dashboard | |||
| Contact Management | |||
| Scheduled Recording | |||
| Voice Mail | |||
| Call Transcription | |||
| Reporting & Statistics | |||
| Call Center Management | |||
| Auto-Dialer | |||
| Artificial Intelligence | |||
| Cloud Communication Platform Software | |||
| File Sharing | |||
| Fax Management | |||
| Chat/Messaging | |||
| IVR/Voice Recognition | |||
| Call Recording | |||
| Audio/Video Conferencing | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Contact Center Software | |||
| Automated Routing | |||
| Quality Management | |||
| Queue Management | |||
| IVR/Voice Recognition | |||
| Computer Telephony Integration | |||
| Collaboration Tools | |||
| Agent Interface | |||
| Chatbot | |||
| Auto-Dialer | |||
| Reporting/Analytics | |||
| Workforce Management | |||
| Artificial Intelligence | |||
| Distribution Software | |||
| Warehouse Management | |||
| Supplier Management | |||
| Returns Management | |||
| Order Tracking | |||
| Sales Forecasting | |||
| Financial Management | |||
| Import/Export Management | |||
| CRM | |||
| Shipping Management | |||
| Inventory Tracking | |||
| Purchase Order Management | |||
| Artificial Intelligence | |||
| IVR Software | |||
| Call Center Management | |||
| Call Routing | |||
| Voice Mail | |||
| Text to Speech | |||
| Call Recording | |||
| Call Logging | |||
| Survey/Poll Management | |||
| Callback Scheduling | |||
| Phone Key Input | |||
| Reporting & Statistics | |||
| IVR/Voice Recognition | |||
| Caller ID | |||
| Campaign Management | |||
| Call Disposition | |||
| Call Monitoring | |||
| Auto-Dialer | |||
| Multi-Channel Communication | |||
| Multiple Scripts | |||
| Automatic Call Distribution | |||
| Computer Telephony Integration | |||
| Voice Customization | |||
| Real-Time Monitoring | |||
| Pre-recorded Messages | |||
| Artificial Intelligence | |||
| Predictive Dialer Software | |||
| Lead Management | |||
| Call Monitoring | |||
| Contact Management | |||
| List Management | |||
| Campaign Management | |||
| Automatic Call Distribution | |||
| Call Scheduling | |||
| Call Routing | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Real-Time Reporting | |||
| Call Transfer | |||
| Campaign Specific Caller ID | |||
| FCC Compliance | |||
| Call Reporting | |||
| Interaction Tracking | |||
| Computer Telephony Integration | |||
| Reporting/Analytics | |||
| Call Recording | |||
| FTC Compliance | |||
| Artificial Intelligence | |||
| Sales Force Automation Software | |||
| Email Marketing | |||
| Campaign Management | |||
| Pipeline Management | |||
| Lead Management | |||
| Lead Capture | |||
| Referral Tracking | |||
| Sales Activity Management | |||
| Performance Metrics | |||
| Third-Party Integrations | |||
| Customer Database | |||
| Territory Management | |||
| Activity Dashboard | |||
| Forecasting | |||
| Contact Management | |||
| Task Management | |||
| Opportunity Management | |||
| Customizable Fields | |||
| Artificial Intelligence | |||
| Sales Tracking Software | |||
| Sales Pipeline Management | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Appointment Scheduling | |||
| Task Management | |||
| Interaction Tracking | |||
| Alerts/Notifications | |||
| Customizable Reports | |||
| Activity Dashboard | |||
| Commenting/Notes | |||
| Third-Party Integrations | |||
| Data Import/Export | |||
| Lead Scoring | |||
| Document Management | |||
| Email Templates | |||
| Call Logging | |||
| Search/Filter | |||
| Artificial Intelligence | |||
| Telemarketing Software | |||
| Call Monitoring | |||
| Multi-Channel Communication | |||
| Call Logging | |||
| Campaign Management | |||
| Caller ID | |||
| CRM | |||
| Callback Scheduling | |||
| Outbound Call Center | |||
| Predictive Dialer | |||
| IVR/Voice Recognition | |||
| Inbound Call Center | |||
| Computer Telephony Integration | |||
| Call Scripting | |||
| Call Recording | |||
| Call Center Management | |||
| Lead Distribution | |||
| Automatic Call Distribution | |||
| Artificial Intelligence | |||
| Telephony Software | |||
| Call Center Management | |||
| Call Transfer | |||
| Computer Telephony Integration | |||
| VoIP | |||
| Voice Mail | |||
| Reporting/Analytics | |||
| Caller ID | |||
| Call Monitoring | |||
| Call Recording | |||
| Multi-Channel Communication | |||
| Auto-Dialer | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Automatic Call Distribution | |||
| Artificial Intelligence | |||
| VoIP Software | |||
| IVR/Voice Recognition | |||
| Call Screening | |||
| Caller ID | |||
| Call Routing | |||
| Call Monitoring | |||
| Contact Management | |||
| SIP Trunking | |||
| Computer Telephony Integration | |||
| Call Recording | |||
| Call Center Management | |||
| Call Transfer | |||
| Reporting & Statistics | |||
| Auto-Dialer | |||
| Automatic Call Distribution | |||
| Mobile Access | |||
| Voice Mail | |||
| Call Tracking | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, | |
| Pricing Model | Contact Vendor | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
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