| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Yonyx is a dynamic software tool tailored for enhancing customer support experiences. It specializes in creating interactive and decision-tree-based guides, which help customers navigate through troubleshooting or information-seeking processes with ease. This approach empowers users to solve their problems swiftly and independently, reducing the need for direct support assistance. Yonyx guides can... Read more about Yonyx |
1000minds is a decision support software designed to assist individuals and organizations in making informed choices based on complex criteria. Utilizing a unique pairwise comparison method, 1000minds helps users prioritize their preferences and identify the most suitable options available. The software is particularly useful for group decision-making, allowing multiple stakeholders to collaborate... Read more about 1000minds |
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| Free Trial |
30 Days
|
Available |
|
| Starting Price |
$20 Per Month |
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| Category Features | |||
| Knowledge Management Software | |||
| Cataloging/Categorization | |||
| Knowledge Base Management | |||
| Single Sign On | |||
| Communication Management | |||
| SSL Security | |||
| Text Editing | |||
| Activity Tracking | |||
| Social Media Integration | |||
| Access Controls/Permissions | |||
| Decision Support | |||
| Document Management | |||
| Collaboration Tools | |||
| Drag & Drop | |||
| Live Chat | |||
| Surveys & Feedback | |||
| Self Service Portal | |||
| Alerts/Notifications | |||
| Full Text Search | |||
| Commenting/Notes | |||
| Discussions/Forums | |||
| Tagging | |||
| Widgets | |||
| Content Management | |||
| Content Library | |||
| Multi-Language | |||
| Calendar Management | |||
| Artificial Intelligence | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Help Desk Software | |||
| Automated Routing | |||
| Call Center Management | |||
| Real-Time Chat | |||
| Performance Metrics | |||
| Customer Database | |||
| Self Service Portal | |||
| SLA Management | |||
| CRM | |||
| Real Time Notifications | |||
| Multi-Channel Communication | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Document Storage | |||
| Social Media Integration | |||
| Alerts/Escalation | |||
| Prioritization | |||
| Workflow Configuration | |||
| Ticket Management | |||
| Reporting/Analytics | |||
| Access Controls/Permissions | |||
| IT Asset Management | |||
| Email Management | |||
| Customer History | |||
| Interaction Tracking | |||
| Knowledge Base Management | |||
| Remote Access/Control | |||
| Artificial Intelligence | |||
| ITSM Software | |||
| Service Catalog | |||
| Alerts/Escalation | |||
| Multi-Channel Communication | |||
| Configuration Management | |||
| Inventory Management | |||
| Approval Process Control | |||
| Contract/License Management | |||
| Asset Tracking | |||
| Prioritization | |||
| Activity Tracking | |||
| Change Management | |||
| Knowledge Base Management | |||
| Self Service Portal | |||
| Incident Management | |||
| Alerts/Notifications | |||
| Chat/Messaging | |||
| Project Management | |||
| SLA Management | |||
| Access Controls/Permissions | |||
| Problem Management | |||
| Availability Management | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Help Desk Management | |||
| Capacity Management | |||
| Release Management | |||
| Asset Lifecycle Management | |||
| Task Management | |||
| Audit Trail | |||
| Remote Access & Monitoring | |||
| Artificial Intelligence | |||
| Online CRM Software | |||
| Customizable Templates | |||
| Sales Trend Analysis | |||
| Calendar Management | |||
| Lead Capture | |||
| Workflow Management | |||
| Interaction Tracking | |||
| Opportunity Management | |||
| Performance Metrics | |||
| Email Management | |||
| Pipeline Management | |||
| Calendar Sync | |||
| Email Marketing | |||
| Task Management | |||
| Forecasting | |||
| Campaign Management | |||
| Contact Management | |||
| Document Storage | |||
| Social Media Integration | |||
| Collaboration Tools | |||
| Sales Reports | |||
| Web-based Deployment | |||
| Lead Management | |||
| Internal Chat Integration | |||
| Lead Generation | |||
| Lead Qualification | |||
| Marketing Automation | |||
| Quotes/Estimates | |||
| Referral Tracking | |||
| Reporting/Analytics | |||
| Territory Management | |||
| Deal Management | |||
| Lead Nurturing | |||
| Role-Based Permissions | |||
| Artificial Intelligence | |||
| Survey Software | |||
| URL Customization | |||
| Offline Response Collection | |||
| Feedback Management | |||
| Template Management | |||
| Email Marketing | |||
| Reporting/Analytics | |||
| Multi-Language | |||
| Data Import/Export | |||
| Real Time Data | |||
| Engagement Tracking | |||
| Question Piping | |||
| Data Analysis Tools | |||
| Activity Dashboard | |||
| Customer Segmentation | |||
| Question Library | |||
| Survey Builder | |||
| Customizable Questions | |||
| Randomization | |||
| Support Audio/Images/Video | |||
| Site Intercept Survey | |||
| Question Branching | |||
| Multi-Channel Distribution | |||
| Drag & Drop | |||
| Social Media Integration | |||
| Skip Logic | |||
| Response Validation | |||
| Pulse Surveys | |||
| Access Controls/Permissions | |||
| Visual Analytics | |||
| Alerts/Notifications | |||
| Artificial Intelligence | |||
| Customer Experience Software | |||
| Surveys & Feedback | |||
| Dashboard | |||
| Data Visualization | |||
| Text Analysis | |||
| Reporting/Analytics | |||
| Customer Segmentation | |||
| Negative Feedback Management | |||
| Engagement Tracking | |||
| Real-Time Notifications | |||
| Knowledge Management | |||
| Customizable Templates | |||
| Customizable Fields | |||
| Survey/Poll Management | |||
| Feedback Management | |||
| Customizable Forms | |||
| Multi-Channel Data Collection | |||
| NPS Survey Structure | |||
| Artificial Intelligence | |||
| Decision Support Software | |||
| Performance Metrics | |||
| Data Visualization | |||
| Predictive Analytics | |||
| Data Analysis Tools | |||
| Visual Analytics | |||
| Decision Tree | |||
| Artificial Intelligence | |||
| Engineering Accounting Software | |||
| For AEC Industry | |||
| Core Accounting | |||
| Time & Expense Tracking | |||
| Cost Management | |||
| Invoice Management | |||
| Budgeting/Forecasting | |||
| Financial Management | |||
| General Ledger | |||
| Quotes/Estimates | |||
| Reporting/Analytics | |||
| Activity Dashboard | |||
| Data Import/Export | |||
| Financial Analysis | |||
| Payroll Management | |||
| Project Accounting | |||
| Artificial Intelligence | |||
| Financial Reporting Software | |||
| Cash Management | |||
| Expense Tracking | |||
| Multi-Currency | |||
| What If Scenarios | |||
| Customizable Reports | |||
| Billing & Invoicing | |||
| Data Import/Export | |||
| Financial Management | |||
| Consolidation/Roll-Up | |||
| Activity Dashboard | |||
| Bank Reconciliation | |||
| Audit Trail | |||
| Forecasting | |||
| Third-Party Integrations | |||
| Budgeting/Forecasting | |||
| Data Visualization | |||
| Reporting/Analytics | |||
| Multi-Company | |||
| Financial Analysis | |||
| Artificial Intelligence | |||
| General Ledger Software | |||
| Financial Reporting | |||
| Transaction Management | |||
| Bank Reconciliation | |||
| Approval Process Control | |||
| Workflow Management | |||
| Chart of Accounts | |||
| Multi-Currency | |||
| Multi-Location | |||
| Audit Trail | |||
| Cash Flow Management | |||
| Accounts Receivable | |||
| Accounts Payable | |||
| Data Import/Export | |||
| Activity Dashboard | |||
| Expense Tracking | |||
| Artificial Intelligence | |||
| Knowledge Base Software | |||
| Full Text Search | |||
| Self Service Portal | |||
| SEO Management | |||
| Customizable Branding | |||
| Feedback Management | |||
| Reporting/Analytics | |||
| Rich Text Editor | |||
| Cataloging/Categorization | |||
| Multi-Language | |||
| Customizable Templates | |||
| Collaboration Tools | |||
| User Management | |||
| Drag & Drop Editor | |||
| Mobile Interface | |||
| WYSIWYG Editor | |||
| Knowledge Management | |||
| Artificial Intelligence | |||
| Medical Accounting Software | |||
| Medical Billing | |||
| Claims Management | |||
| Invoice Management | |||
| Financial Reporting | |||
| HIPAA Compliant | |||
| Data Integration | |||
| Expense Management | |||
| Materials Management | |||
| Medical Coding | |||
| Cash Management | |||
| Payment Processing | |||
| Purchasing & Receiving | |||
| Fixed Asset Management | |||
| Approval Process Control | |||
| Budgeting/Forecasting | |||
| Tax Management | |||
| Financial Analysis | |||
| Artificial Intelligence | |||
| Trucking Accounting Software | |||
| Accounts Payable | |||
| Accounts Receivable | |||
| Customer Database | |||
| Bank Reconciliation | |||
| General Ledger | |||
| Budgeting/Forecasting | |||
| Profit/Loss Statement | |||
| Purchase Order Management | |||
| Payroll Management | |||
| Income & Balance Sheet | |||
| Tax Management | |||
| Transaction History | |||
| Quotes/Estimates | |||
| Artificial Intelligence | |||
| Customer Support Software | |||
| Queue Management | |||
| Email Management | |||
| Service Level Agreement (SLA) Management | |||
| CRM | |||
| Live Chat | |||
| Knowledge Base Management | |||
| Customer Database | |||
| Reporting/Analytics | |||
| Multi-Channel Communication | |||
| Inventory Management | |||
| Chatbot | |||
| Artificial Intelligence | |||
| IT Ticketing Systems Software | |||
| Access Controls/Permissions | |||
| Activity Dashboard | |||
| Alerts/Escalation | |||
| Asset Lifecycle Management | |||
| Automated Responses | |||
| Automated Routing | |||
| Change Management | |||
| Collaboration Tools | |||
| Configurable Workflow | |||
| Customizable Branding | |||
| Customizable Fields | |||
| Customizable Forms | |||
| Customizable Reports | |||
| Customizable Templates | |||
| Help Desk Management | |||
| Incident Management | |||
| IT Asset Management | |||
| Knowledge Base Management | |||
| Macros/Templated Responses | |||
| Multi-Channel Communication | |||
| Multi-Language | |||
| Prioritization | |||
| Problem Management | |||
| Release Management | |||
| Reporting/Analytics | |||
| Self Service Portal | |||
| Service Catalog | |||
| Service Reporting | |||
| Support Ticket Management | |||
| Support Ticket Tracking | |||
| Task Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, Android, | Web-Based, | |
| Pricing Model | Per User | Contact Vendor | |
| Support | 24x7 Support, Phone, Chat | Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
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