Trying to decide between VICIdial and Primo Dialler? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
VICIdial is an open-source, feature-rich contact center solution. It excels in outbound, inbound, and blended call handling. Users appreciate its user-friendly web interface. Key capabilities include predictive dialing, which boosts efficiency. It also offers full recording, allowing for quality assurance. Real-time reporting provides valuable insights. Customizable call routing ensures effective ... Read more about VICIdial |
Primo Dialler is an advanced auto-dialer software designed to enhance call center efficiency by automating the dialing process and improving agent productivity. The platform allows call centers to manage high volumes of outbound calls, reducing wait times and increasing the number of connections made. Primo Dialler’s predictive dialing feature ensures that calls are made based on agent availabil... Read more about Primo Dialler |
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Free Trial |
Available |
Available |
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Starting Price |
NA |
$35 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted , On-Premise | |
Devices Supported | Web-Based, iPhone, Android, Windows, Mac, | Web-Based, Android, Windows, Linux | |
Pricing Model | Contact Vendor | Usage Based | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Chat | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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