| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Unified Communications as a Service (UCaaS) is a comprehensive telephony software designed to enhance communication and collaboration within organizations. With its cloudbased platform, UCaaS enables users to access various communication tools, including voice calling, video conferencing, messaging, and file sharing, from a single interface. The software supports integration with existing business... Read more about Unified Communications as a Service (UCaaS) |
CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk |
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| Free Trial |
NA |
14 Days
|
|
| Starting Price |
$7.48 Per User |
$25 Per Month |
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| Category Features | |||
| Call Center Software | |||
| Call Recording | |||
| Computer Telephony Integration | |||
| Call Routing | |||
| Call Monitoring | |||
| Call Logging | |||
| Call Center Management | |||
| Activity Dashboard | |||
| Call Tracking | |||
| Callback Scheduling | |||
| Progressive Dialer | |||
| Manual Dialer | |||
| Call Transfer | |||
| Voice Mail | |||
| Contact Management | |||
| Inbound Call Center | |||
| Chat/Messaging | |||
| Outbound Call Center | |||
| Alerts/Escalation | |||
| CRM | |||
| Multi-Channel Communication | |||
| IVR/Voice Recognition | |||
| Call Scripting | |||
| Caller ID | |||
| Automatic Call Distribution | |||
| Queue Management | |||
| Call Reporting | |||
| Auto-Dialer | |||
| Blended Call Center | |||
| Predictive Dialer | |||
| Interaction Tracking | |||
| Artificial Intelligence | |||
| Call Accounting Software | |||
| Inbound Reporting | |||
| CRM | |||
| Call Tracking | |||
| Interaction Tracking | |||
| Call Volume | |||
| Call Recording | |||
| Voice Mail | |||
| Call Center Management | |||
| Unattended Call Management | |||
| Activity Dashboard | |||
| Caller ID | |||
| Call Transfer | |||
| Outbound Reporting | |||
| Activity Tracking | |||
| User Management | |||
| Call Duration | |||
| Automatic Call Distribution | |||
| Call Monitoring | |||
| Call Routing | |||
| Performance Management | |||
| Contact Management | |||
| IVR/Voice Recognition | |||
| Auto-Dialer | |||
| Call List Management | |||
| Call Scripting | |||
| Callback Scheduling | |||
| Call Logging | |||
| Usage Tracking/Analytics | |||
| Cost Analysis | |||
| Billing & Invoicing | |||
| Artificial Intelligence | |||
| Auto Dialer Software | |||
| Progressive Dialer | |||
| Power Dialer | |||
| Computer Telephony Integration | |||
| Preview Dialer | |||
| IVR/Voice Recognition | |||
| Automatic Call Distribution | |||
| Campaign Management | |||
| Call Scripting | |||
| Call Routing | |||
| Voice Mail | |||
| Call Recording | |||
| Call Transfer | |||
| Caller ID | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Reporting/Analytics | |||
| Call Monitoring | |||
| Artificial Intelligence | |||
| Business Phone Systems Software | |||
| Employee Directory | |||
| Call Monitoring | |||
| Auto-Dialer | |||
| IVR/Voice Recognition | |||
| Call Transfer | |||
| Call Recording | |||
| Voice Mail | |||
| Call Logging | |||
| Mobile Access | |||
| Call Routing | |||
| Virtual Call Center | |||
| Video Conferencing | |||
| Queue Management | |||
| Automated Attendant | |||
| PBX | |||
| Artificial Intelligence | |||
| Call Recording Software | |||
| Interaction Tracking | |||
| Call Tagging | |||
| Computer Telephony Integration | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| File Transfer | |||
| IVR/Voice Recognition | |||
| Performance Metrics | |||
| Recording | |||
| Event Triggered Actions | |||
| Activity Dashboard | |||
| Contact Management | |||
| Scheduled Recording | |||
| Voice Mail | |||
| Call Transcription | |||
| Reporting & Statistics | |||
| Call Center Management | |||
| Auto-Dialer | |||
| Artificial Intelligence | |||
| Call Tracking Software | |||
| CRM | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| Caller ID | |||
| Call Reporting | |||
| Contact Management | |||
| Conversion Tracking | |||
| Campaign Management | |||
| Call Center Management | |||
| Computer Telephony Integration | |||
| Predictive Dialer | |||
| Keyword Tracking | |||
| Call Transcription | |||
| API | |||
| Voice Mail | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Cloud Communication Platform Software | |||
| File Sharing | |||
| Fax Management | |||
| Chat/Messaging | |||
| IVR/Voice Recognition | |||
| Call Recording | |||
| Audio/Video Conferencing | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Cloud PBX Software | |||
| Call Routing | |||
| Call Reporting | |||
| Conferencing | |||
| Virtual Extensions | |||
| Automatic Call Distribution | |||
| Video Conferencing | |||
| Call Tracking | |||
| SIP Trunking | |||
| Third-Party Integrations | |||
| Call Transfer | |||
| Ring Groups | |||
| Call Center Management | |||
| Computer Telephony Integration | |||
| Queue Management | |||
| Role-Based Permissions | |||
| Fax Management | |||
| Alerts/Notifications | |||
| Communication Management | |||
| Call List Management | |||
| Customizable Reports | |||
| Call Recording | |||
| Call Disposition | |||
| IVR/Voice Recognition | |||
| Call Monitoring | |||
| Activity Dashboard | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Contact Center Software | |||
| Automated Routing | |||
| Quality Management | |||
| Queue Management | |||
| IVR/Voice Recognition | |||
| Computer Telephony Integration | |||
| Collaboration Tools | |||
| Agent Interface | |||
| Chatbot | |||
| Auto-Dialer | |||
| Reporting/Analytics | |||
| Workforce Management | |||
| Artificial Intelligence | |||
| Contact Center Quality Assurance Software | |||
| Quality Management | |||
| Employee Coaching Tools | |||
| Customer Experience Management | |||
| Call Recording | |||
| Reporting/Analytics | |||
| Process/Workflow Automation | |||
| Third-Party Integrations | |||
| Multi-Channel Communication | |||
| Activity Dashboard | |||
| KPI Monitoring | |||
| Multiple Scoring Models | |||
| Customer Surveys | |||
| Feedback Management | |||
| Agent Interface | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| IVR Software | |||
| Call Center Management | |||
| Call Routing | |||
| Voice Mail | |||
| Text to Speech | |||
| Call Recording | |||
| Call Logging | |||
| Survey/Poll Management | |||
| Callback Scheduling | |||
| Phone Key Input | |||
| Reporting & Statistics | |||
| IVR/Voice Recognition | |||
| Caller ID | |||
| Campaign Management | |||
| Call Disposition | |||
| Call Monitoring | |||
| Auto-Dialer | |||
| Multi-Channel Communication | |||
| Multiple Scripts | |||
| Automatic Call Distribution | |||
| Computer Telephony Integration | |||
| Voice Customization | |||
| Real-Time Monitoring | |||
| Pre-recorded Messages | |||
| Artificial Intelligence | |||
| Predictive Dialer Software | |||
| Lead Management | |||
| Call Monitoring | |||
| Contact Management | |||
| List Management | |||
| Campaign Management | |||
| Automatic Call Distribution | |||
| Call Scheduling | |||
| Call Routing | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Real-Time Reporting | |||
| Call Transfer | |||
| Campaign Specific Caller ID | |||
| FCC Compliance | |||
| Call Reporting | |||
| Interaction Tracking | |||
| Computer Telephony Integration | |||
| Reporting/Analytics | |||
| Call Recording | |||
| FTC Compliance | |||
| Artificial Intelligence | |||
| Sales Force Automation Software | |||
| Email Marketing | |||
| Campaign Management | |||
| Pipeline Management | |||
| Lead Management | |||
| Lead Capture | |||
| Referral Tracking | |||
| Sales Activity Management | |||
| Performance Metrics | |||
| Third-Party Integrations | |||
| Customer Database | |||
| Territory Management | |||
| Activity Dashboard | |||
| Forecasting | |||
| Contact Management | |||
| Task Management | |||
| Opportunity Management | |||
| Customizable Fields | |||
| Artificial Intelligence | |||
| Softphone Software | |||
| Call Logging | |||
| Caller ID | |||
| Video Conferencing | |||
| Call Routing | |||
| Call Recording | |||
| Caller Profiles | |||
| Live Chat | |||
| Artificial Intelligence | |||
| Telemarketing Software | |||
| Call Monitoring | |||
| Multi-Channel Communication | |||
| Call Logging | |||
| Campaign Management | |||
| Caller ID | |||
| CRM | |||
| Callback Scheduling | |||
| Outbound Call Center | |||
| Predictive Dialer | |||
| IVR/Voice Recognition | |||
| Inbound Call Center | |||
| Computer Telephony Integration | |||
| Call Scripting | |||
| Call Recording | |||
| Call Center Management | |||
| Lead Distribution | |||
| Automatic Call Distribution | |||
| Artificial Intelligence | |||
| Telephony Software | |||
| Call Center Management | |||
| Call Transfer | |||
| Computer Telephony Integration | |||
| VoIP | |||
| Voice Mail | |||
| Reporting/Analytics | |||
| Caller ID | |||
| Call Monitoring | |||
| Call Recording | |||
| Multi-Channel Communication | |||
| Auto-Dialer | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Automatic Call Distribution | |||
| Artificial Intelligence | |||
| Unified Communications Software | |||
| Reporting & Statistics | |||
| Call Routing | |||
| Mobile Access | |||
| Contact Management | |||
| SMS Messaging | |||
| Voice Mail | |||
| Multi-User Collaboration | |||
| Two-Way Audio & Video | |||
| File Sharing | |||
| Multi-Channel Communication | |||
| Call Recording | |||
| Screen Sharing | |||
| Task Management | |||
| Artificial Intelligence | |||
| VoIP Software | |||
| IVR/Voice Recognition | |||
| Call Screening | |||
| Caller ID | |||
| Call Routing | |||
| Call Monitoring | |||
| Contact Management | |||
| SIP Trunking | |||
| Computer Telephony Integration | |||
| Call Recording | |||
| Call Center Management | |||
| Call Transfer | |||
| Reporting & Statistics | |||
| Auto-Dialer | |||
| Automatic Call Distribution | |||
| Mobile Access | |||
| Voice Mail | |||
| Call Tracking | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, Mac, | |
| Pricing Model | Per User | Per User | |
| Support | 24x7 Support, Email, Phone, Knowledge Base, FAQs/Forum | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
|
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
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