Trying to decide between Smartsupp and Chat Metrics? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp |
Chat Metrics is a comprehensive conversational marketing platform designed to optimize customer interactions through live chat and AI-powered bots. This software enables businesses to engage with customers in real time, respond to inquiries, and drive conversions directly through conversations. Chat Metrics offers a range of customizable chatbots that can be trained to handle specific types of inq... Read more about Chat Metrics |
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Free Trial |
14 Days
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Available |
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Starting Price |
$19.5 Per Month |
$21.5 Per Feature |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, Windows, Mac, | Web-Based, | |
Pricing Model | Usage Based | Per Feature | |
Support | Email, Chat, Knowledge Base | 24x7 Support, Email, Chat | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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