Trying to decide between Refract and Chorus? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Product | |||
---|---|---|---|
Review & Ratings |
No reviews available |
No reviews available |
|
Description |
Refract is an advanced call recording software designed to enhance communication and improve customer interactions for businesses of all sizes. This platform offers high-quality recording of both inbound and outbound calls, ensuring that every conversation is captured accurately for future reference. Refract provides powerful search and playback features, allowing users to easily review and analyz... Read more about Refract |
Chorus is a powerful call recording software designed to help businesses capture, analyze, and leverage customer conversations for better decision-making and improved customer service. The software offers advanced features like automatic call recording, real-time transcription, and sentiment analysis, enabling businesses to gain valuable insights from every call. Chorus makes it easy to search and... Read more about Chorus |
|
Free Trial |
Available |
Available |
|
Starting Price |
$50 Per Feature |
||
Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | Web-Based, | Web-Based, iPhone, Android, | |
Pricing Model | Per Feature | Contact Vendor | |
Support | Email, Phone, Chat, Knowledge Base, FAQs/Forum | Email, Phone, Chat, Knowledge Base | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
|
Self-Employed,
Small-Business,
Midsize-Business,
|