Preferred Patron Loyalty vs LiveAgent – Find the Best Fit for You

Trying to decide between Preferred Patron Loyalty and LiveAgent? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Preferred Patron Loyalty and LiveAgent

Product
Review & Ratings

No reviews available

No reviews available

Description

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

Available

30 Days

Starting Price

$0 Per Month

$9 Per Month

Category Features
Email Management Software
Knowledge Management Software
Complaint Management Software
Customer Service Software
Help Desk Software
Content Marketing Software
Community Software
Call Center Software
Live Chat Software
Customer Engagement Software
Customer Satisfaction Software
Social CRM Software
Issue Tracking Software
Auto Body Software
Call Recording Software
Chiropractic Software
Contact Center Software
Contact Center Quality Assurance Software
Customer Communications Management Software
Customer Experience Software
Customer Loyalty Software
Customer Reference Management Software
Customer Success Software
IVR Software
Knowledge Base Software
Medical Practice Management Software
Portal Software
Remote Work Software
Service Desk Software
Small Business Loyalty Programs Software
Softphone Software
Unified Communications Software
Customer Support Software
IT Ticketing Systems Software
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted , On-Premise
Devices Supported Web-Based, iPhone, Android, Windows, Web-Based, iPhone, Android, Windows, Linux
Pricing Model Flat Rate Per User
Support 24x7 Support, Email, Phone, Knowledge Base, FAQs/Forum 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

Preferred Patron Loyalty

No reviews available

LiveAgent

No reviews available

Preferred Patron Loyalty

Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty

LiveAgent

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Preferred Patron Loyalty

Available

LiveAgent

30 Days

Preferred Patron Loyalty

$0 Per Month

LiveAgent

$9 Per Month

Category Features

Routing

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Case Management

Preferred Patron Loyalty

LiveAgent

Issue Tracking

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

Email Templates

Preferred Patron Loyalty

LiveAgent

Prioritization

Preferred Patron Loyalty

LiveAgent

Customer Service Analytics

Preferred Patron Loyalty

LiveAgent

Forms Management

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Access Controls/Permissions

Preferred Patron Loyalty

LiveAgent

Feedback Management

Preferred Patron Loyalty

LiveAgent

Chat/Messaging

Preferred Patron Loyalty

LiveAgent

Real Time Notifications

Preferred Patron Loyalty

LiveAgent

Customer Complaint Tracking

Preferred Patron Loyalty

LiveAgent

Self Service Portal

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

Support Ticket Management

Preferred Patron Loyalty

LiveAgent

Interaction Tracking

Preferred Patron Loyalty

LiveAgent

Survey/Poll Management

Preferred Patron Loyalty

LiveAgent

Email Management

Preferred Patron Loyalty

LiveAgent

Alerts/Escalation

Preferred Patron Loyalty

LiveAgent

Live Chat

Preferred Patron Loyalty

LiveAgent

Collaboration Tools

Preferred Patron Loyalty

LiveAgent

Canned Responses

Preferred Patron Loyalty

LiveAgent

SLA Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Categorization/Grouping

Preferred Patron Loyalty

LiveAgent

Filtering

Preferred Patron Loyalty

LiveAgent

Campaign Management

Preferred Patron Loyalty

LiveAgent

Reporting & Statistics

Preferred Patron Loyalty

LiveAgent

Audience Targeting

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

Social Promotion

Preferred Patron Loyalty

LiveAgent

Template Management

Preferred Patron Loyalty

LiveAgent

SEO Management

Preferred Patron Loyalty

LiveAgent

Conversion Tracking

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

Campaign Planning

Preferred Patron Loyalty

LiveAgent

Editorial Calendar

Preferred Patron Loyalty

LiveAgent

Content Library

Preferred Patron Loyalty

LiveAgent

Drag & Drop

Preferred Patron Loyalty

LiveAgent

Publish Scheduling

Preferred Patron Loyalty

LiveAgent

Content Management

Preferred Patron Loyalty

LiveAgent

Campaign Analytics

Preferred Patron Loyalty

LiveAgent

Multi-Channel Campaigns

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Social Media Monitoring

Preferred Patron Loyalty

LiveAgent

Email Marketing

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Group Management

Preferred Patron Loyalty

LiveAgent

Event Management

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

Content Management

Preferred Patron Loyalty

LiveAgent

Calendar Management

Preferred Patron Loyalty

LiveAgent

@mentions

Preferred Patron Loyalty

LiveAgent

Ideation

Preferred Patron Loyalty

LiveAgent

Website Management

Preferred Patron Loyalty

LiveAgent

Drag & Drop

Preferred Patron Loyalty

LiveAgent

User Management

Preferred Patron Loyalty

LiveAgent

Feedback Management

Preferred Patron Loyalty

LiveAgent

Membership Management

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Email Management

Preferred Patron Loyalty

LiveAgent

Discussions/Forums

Preferred Patron Loyalty

LiveAgent

Member Directory

Preferred Patron Loyalty

LiveAgent

Activity Tracking

Preferred Patron Loyalty

LiveAgent

Filtering

Preferred Patron Loyalty

LiveAgent

Alerts/Notifications

Preferred Patron Loyalty

LiveAgent

Chat/Messaging

Preferred Patron Loyalty

LiveAgent

Multi-Language

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

Moderation

Preferred Patron Loyalty

LiveAgent

Communication Management

Preferred Patron Loyalty

LiveAgent

Contact Database

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Churn Management

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Email Management

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

CRM

Preferred Patron Loyalty

LiveAgent

Multi-Language

Preferred Patron Loyalty

LiveAgent

Real Time Analytics

Preferred Patron Loyalty

LiveAgent

Campaign Management

Preferred Patron Loyalty

LiveAgent

Content Management

Preferred Patron Loyalty

LiveAgent

Event Triggered Actions

Preferred Patron Loyalty

LiveAgent

Feedback Management

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Customer Database

Preferred Patron Loyalty

LiveAgent

Surveys & Feedback

Preferred Patron Loyalty

LiveAgent

Customer Experience Management

Preferred Patron Loyalty

LiveAgent

Communication Management

Preferred Patron Loyalty

LiveAgent

Live Chat

Preferred Patron Loyalty

LiveAgent

Customer Segmentation

Preferred Patron Loyalty

LiveAgent

Visual Analytics

Preferred Patron Loyalty

LiveAgent

Customer History

Preferred Patron Loyalty

LiveAgent

Customer Portal

Preferred Patron Loyalty

LiveAgent

Sentiment Analysis

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Trend Analysis

Preferred Patron Loyalty

LiveAgent

Survey/Poll Management

Preferred Patron Loyalty

LiveAgent

Data Visualization

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Chat/Messaging

Preferred Patron Loyalty

LiveAgent

CRM

Preferred Patron Loyalty

LiveAgent

Feedback Management

Preferred Patron Loyalty

LiveAgent

Customer Segmentation

Preferred Patron Loyalty

LiveAgent

Customer Database

Preferred Patron Loyalty

LiveAgent

SMS Messaging

Preferred Patron Loyalty

LiveAgent

Visual Analytics

Preferred Patron Loyalty

LiveAgent

Email Management

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Complaint Monitoring

Preferred Patron Loyalty

LiveAgent

Customer Experience Management

Preferred Patron Loyalty

LiveAgent

Sentiment Analysis

Preferred Patron Loyalty

LiveAgent

Performance Metrics

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

Customer Journey Mapping

Preferred Patron Loyalty

LiveAgent

NPS Survey

Preferred Patron Loyalty

LiveAgent

CES Survey

Preferred Patron Loyalty

LiveAgent

CSAT Survey

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Scheduling

Preferred Patron Loyalty

LiveAgent

Inventory Control

Preferred Patron Loyalty

LiveAgent

Labor Rates

Preferred Patron Loyalty

LiveAgent

Billing & Invoicing

Preferred Patron Loyalty

LiveAgent

Customer Database

Preferred Patron Loyalty

LiveAgent

Vehicle Tracking

Preferred Patron Loyalty

LiveAgent

Accounting

Preferred Patron Loyalty

LiveAgent

Payroll Management

Preferred Patron Loyalty

LiveAgent

VIN Decoder

Preferred Patron Loyalty

LiveAgent

Quotes/Estimates

Preferred Patron Loyalty

LiveAgent

Service History

Preferred Patron Loyalty

LiveAgent

Maintenance Scheduling

Preferred Patron Loyalty

LiveAgent

Parts Management

Preferred Patron Loyalty

LiveAgent

Work Order Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Confirmation/Reminders

Preferred Patron Loyalty

LiveAgent

Healthcare Compliance

Preferred Patron Loyalty

LiveAgent

Appointment Management

Preferred Patron Loyalty

LiveAgent

HIPAA Compliant

Preferred Patron Loyalty

LiveAgent

Billing & Invoicing

Preferred Patron Loyalty

LiveAgent

Reporting & Statistics

Preferred Patron Loyalty

LiveAgent

Electronic Payments

Preferred Patron Loyalty

LiveAgent

Claims Management

Preferred Patron Loyalty

LiveAgent

Charting

Preferred Patron Loyalty

LiveAgent

SOAP notes

Preferred Patron Loyalty

LiveAgent

Calendar Management

Preferred Patron Loyalty

LiveAgent

Third-Party Integrations

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Template Management

Preferred Patron Loyalty

LiveAgent

Workflow Management

Preferred Patron Loyalty

LiveAgent

Third-Party Integrations

Preferred Patron Loyalty

LiveAgent

CRM

Preferred Patron Loyalty

LiveAgent

Interaction Tracking

Preferred Patron Loyalty

LiveAgent

Content Management

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

On-Demand Communications

Preferred Patron Loyalty

LiveAgent

Personalization

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Interactive Content

Preferred Patron Loyalty

LiveAgent

Video Support

Preferred Patron Loyalty

LiveAgent

Customer Database

Preferred Patron Loyalty

LiveAgent

Chat/Messaging

Preferred Patron Loyalty

LiveAgent

Reporting & Statistics

Preferred Patron Loyalty

LiveAgent

Batch Communications

Preferred Patron Loyalty

LiveAgent

Customer History

Preferred Patron Loyalty

LiveAgent

Alerts/Notifications

Preferred Patron Loyalty

LiveAgent

Feedback Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Surveys & Feedback

Preferred Patron Loyalty

LiveAgent

Dashboard

Preferred Patron Loyalty

LiveAgent

Data Visualization

Preferred Patron Loyalty

LiveAgent

Text Analysis

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Customer Segmentation

Preferred Patron Loyalty

LiveAgent

Negative Feedback Management

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Real-Time Notifications

Preferred Patron Loyalty

LiveAgent

Knowledge Management

Preferred Patron Loyalty

LiveAgent

Customizable Templates

Preferred Patron Loyalty

LiveAgent

Customizable Fields

Preferred Patron Loyalty

LiveAgent

Survey/Poll Management

Preferred Patron Loyalty

LiveAgent

Feedback Management

Preferred Patron Loyalty

LiveAgent

Customizable Forms

Preferred Patron Loyalty

LiveAgent

Multi-Channel Data Collection

Preferred Patron Loyalty

LiveAgent

NPS Survey Structure

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Referral Tracking

Preferred Patron Loyalty

LiveAgent

Member Portal

Preferred Patron Loyalty

LiveAgent

Social Promotion

Preferred Patron Loyalty

LiveAgent

Gift Card Management

Preferred Patron Loyalty

LiveAgent

Loyalty Program

Preferred Patron Loyalty

LiveAgent

Customer Activity Tracking

Preferred Patron Loyalty

LiveAgent

Customer Surveys

Preferred Patron Loyalty

LiveAgent

Loyalty Cards

Preferred Patron Loyalty

LiveAgent

Rewards Management

Preferred Patron Loyalty

LiveAgent

CRM

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Membership Management

Preferred Patron Loyalty

LiveAgent

Promotions Management

Preferred Patron Loyalty

LiveAgent

Survey/Poll Management

Preferred Patron Loyalty

LiveAgent

Campaign Management

Preferred Patron Loyalty

LiveAgent

Multi-Channel Marketing

Preferred Patron Loyalty

LiveAgent

Gamification

Preferred Patron Loyalty

LiveAgent

eCommerce Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

Campaign Management

Preferred Patron Loyalty

LiveAgent

Reference Usage Tracking

Preferred Patron Loyalty

LiveAgent

Lead Management

Preferred Patron Loyalty

LiveAgent

Contact Management

Preferred Patron Loyalty

LiveAgent

Program Notices

Preferred Patron Loyalty

LiveAgent

Customer Segmentation

Preferred Patron Loyalty

LiveAgent

Survey/Poll Management

Preferred Patron Loyalty

LiveAgent

Search/Filter

Preferred Patron Loyalty

LiveAgent

CRM

Preferred Patron Loyalty

LiveAgent

Nomination Tracking

Preferred Patron Loyalty

LiveAgent

Customer Database

Preferred Patron Loyalty

LiveAgent

Rewards Management

Preferred Patron Loyalty

LiveAgent

Lead Capture

Preferred Patron Loyalty

LiveAgent

Reference Request Automation

Preferred Patron Loyalty

LiveAgent

ROI Tracking

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Onboarding

Preferred Patron Loyalty

LiveAgent

Collaboration Tools

Preferred Patron Loyalty

LiveAgent

Health Score

Preferred Patron Loyalty

LiveAgent

Account Alerts

Preferred Patron Loyalty

LiveAgent

Account Management

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Revenue Management

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

Usage Tracking/Analytics

Preferred Patron Loyalty

LiveAgent

Customer Engagement

Preferred Patron Loyalty

LiveAgent

Activity Tracking

Preferred Patron Loyalty

LiveAgent

Task Management

Preferred Patron Loyalty

LiveAgent

NPS of Customers

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

HIPAA Compliant

Preferred Patron Loyalty

LiveAgent

Medical Billing

Preferred Patron Loyalty

LiveAgent

Appointment Management

Preferred Patron Loyalty

LiveAgent

Physician Scheduling

Preferred Patron Loyalty

LiveAgent

Insurance Eligibility Verification

Preferred Patron Loyalty

LiveAgent

Charting

Preferred Patron Loyalty

LiveAgent

Patient Intake

Preferred Patron Loyalty

LiveAgent

Claims Management

Preferred Patron Loyalty

LiveAgent

Reminders

Preferred Patron Loyalty

LiveAgent

Multi-Physician

Preferred Patron Loyalty

LiveAgent

Patient Scheduling

Preferred Patron Loyalty

LiveAgent

Reporting & Statistics

Preferred Patron Loyalty

LiveAgent

Multi-Location

Preferred Patron Loyalty

LiveAgent

Patient Portal

Preferred Patron Loyalty

LiveAgent

EMR/EHR

Preferred Patron Loyalty

LiveAgent

Document Management

Preferred Patron Loyalty

LiveAgent

Patient Records Management

Preferred Patron Loyalty

LiveAgent

E-Prescribing

Preferred Patron Loyalty

LiveAgent

Inventory Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Customer Profiles

Preferred Patron Loyalty

LiveAgent

Membership Management

Preferred Patron Loyalty

LiveAgent

Campaign Management

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Rewards Management

Preferred Patron Loyalty

LiveAgent

Loyalty Cards

Preferred Patron Loyalty

LiveAgent

No-Card Loyalty System

Preferred Patron Loyalty

LiveAgent

Multi-Channel Marketing

Preferred Patron Loyalty

LiveAgent

Referral Tracking

Preferred Patron Loyalty

LiveAgent

Loyalty Program

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

Customer Segmentation

Preferred Patron Loyalty

LiveAgent

For Small Businesses

Preferred Patron Loyalty

LiveAgent

Rewards Points

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Email Tracking

Preferred Patron Loyalty

LiveAgent

Contact Management

Preferred Patron Loyalty

LiveAgent

Auto-Responders

Preferred Patron Loyalty

LiveAgent

Signature Management

Preferred Patron Loyalty

LiveAgent

Spam Blocker

Preferred Patron Loyalty

LiveAgent

Email Marketing

Preferred Patron Loyalty

LiveAgent

Customer Segmentation

Preferred Patron Loyalty

LiveAgent

Alerts/Notifications

Preferred Patron Loyalty

LiveAgent

Email Monitoring

Preferred Patron Loyalty

LiveAgent

Chat/Messaging

Preferred Patron Loyalty

LiveAgent

Routing

Preferred Patron Loyalty

LiveAgent

Canned Responses

Preferred Patron Loyalty

LiveAgent

Whitelisting/Blacklisting

Preferred Patron Loyalty

LiveAgent

Search/Filter

Preferred Patron Loyalty

LiveAgent

Drag & Drop

Preferred Patron Loyalty

LiveAgent

Campaign Management

Preferred Patron Loyalty

LiveAgent

Shared Inboxes

Preferred Patron Loyalty

LiveAgent

Inbox Management

Preferred Patron Loyalty

LiveAgent

Response Management

Preferred Patron Loyalty

LiveAgent

Email Templates

Preferred Patron Loyalty

LiveAgent

Queue Management

Preferred Patron Loyalty

LiveAgent

Email Distribution

Preferred Patron Loyalty

LiveAgent

Collaboration Tools

Preferred Patron Loyalty

LiveAgent

Prioritization

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Cataloging/Categorization

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Single Sign On

Preferred Patron Loyalty

LiveAgent

Communication Management

Preferred Patron Loyalty

LiveAgent

SSL Security

Preferred Patron Loyalty

LiveAgent

Text Editing

Preferred Patron Loyalty

LiveAgent

Activity Tracking

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

Access Controls/Permissions

Preferred Patron Loyalty

LiveAgent

Decision Support

Preferred Patron Loyalty

LiveAgent

Document Management

Preferred Patron Loyalty

LiveAgent

Collaboration Tools

Preferred Patron Loyalty

LiveAgent

Drag & Drop

Preferred Patron Loyalty

LiveAgent

Live Chat

Preferred Patron Loyalty

LiveAgent

Surveys & Feedback

Preferred Patron Loyalty

LiveAgent

Self Service Portal

Preferred Patron Loyalty

LiveAgent

Alerts/Notifications

Preferred Patron Loyalty

LiveAgent

Full Text Search

Preferred Patron Loyalty

LiveAgent

Commenting/Notes

Preferred Patron Loyalty

LiveAgent

Discussions/Forums

Preferred Patron Loyalty

LiveAgent

Tagging

Preferred Patron Loyalty

LiveAgent

Widgets

Preferred Patron Loyalty

LiveAgent

Content Management

Preferred Patron Loyalty

LiveAgent

Content Library

Preferred Patron Loyalty

LiveAgent

Multi-Language

Preferred Patron Loyalty

LiveAgent

Calendar Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Performance Metrics

Preferred Patron Loyalty

LiveAgent

Appointment Management

Preferred Patron Loyalty

LiveAgent

Real Time Notifications

Preferred Patron Loyalty

LiveAgent

Customer Segmentation

Preferred Patron Loyalty

LiveAgent

Employee Management

Preferred Patron Loyalty

LiveAgent

Queue Management

Preferred Patron Loyalty

LiveAgent

Virtual Assistant

Preferred Patron Loyalty

LiveAgent

Customer History

Preferred Patron Loyalty

LiveAgent

Call Routing

Preferred Patron Loyalty

LiveAgent

SMS Messaging

Preferred Patron Loyalty

LiveAgent

Email Management

Preferred Patron Loyalty

LiveAgent

Voice Mail

Preferred Patron Loyalty

LiveAgent

Call Center Management

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Live Chat

Preferred Patron Loyalty

LiveAgent

Activity Tracking

Preferred Patron Loyalty

LiveAgent

Self Service Portal

Preferred Patron Loyalty

LiveAgent

Alerts/Escalation

Preferred Patron Loyalty

LiveAgent

Auto-Responders

Preferred Patron Loyalty

LiveAgent

Support Ticket Management

Preferred Patron Loyalty

LiveAgent

Engagement Tracking

Preferred Patron Loyalty

LiveAgent

Surveys & Feedback

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

Contact Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Automated Routing

Preferred Patron Loyalty

LiveAgent

Call Center Management

Preferred Patron Loyalty

LiveAgent

Real-Time Chat

Preferred Patron Loyalty

LiveAgent

Performance Metrics

Preferred Patron Loyalty

LiveAgent

Customer Database

Preferred Patron Loyalty

LiveAgent

Self Service Portal

Preferred Patron Loyalty

LiveAgent

SLA Management

Preferred Patron Loyalty

LiveAgent

CRM

Preferred Patron Loyalty

LiveAgent

Real Time Notifications

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Support Ticket Management

Preferred Patron Loyalty

LiveAgent

Surveys & Feedback

Preferred Patron Loyalty

LiveAgent

Document Storage

Preferred Patron Loyalty

LiveAgent

Social Media Integration

Preferred Patron Loyalty

LiveAgent

Alerts/Escalation

Preferred Patron Loyalty

LiveAgent

Prioritization

Preferred Patron Loyalty

LiveAgent

Workflow Configuration

Preferred Patron Loyalty

LiveAgent

Ticket Management

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Access Controls/Permissions

Preferred Patron Loyalty

LiveAgent

IT Asset Management

Preferred Patron Loyalty

LiveAgent

Email Management

Preferred Patron Loyalty

LiveAgent

Customer History

Preferred Patron Loyalty

LiveAgent

Interaction Tracking

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Remote Access/Control

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Call Recording

Preferred Patron Loyalty

LiveAgent

Computer Telephony Integration

Preferred Patron Loyalty

LiveAgent

Call Routing

Preferred Patron Loyalty

LiveAgent

Call Monitoring

Preferred Patron Loyalty

LiveAgent

Call Logging

Preferred Patron Loyalty

LiveAgent

Call Center Management

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

Preferred Patron Loyalty

LiveAgent

Call Tracking

Preferred Patron Loyalty

LiveAgent

Callback Scheduling

Preferred Patron Loyalty

LiveAgent

Progressive Dialer

Preferred Patron Loyalty

LiveAgent

Manual Dialer

Preferred Patron Loyalty

LiveAgent

Call Transfer

Preferred Patron Loyalty

LiveAgent

Voice Mail

Preferred Patron Loyalty

LiveAgent

Contact Management

Preferred Patron Loyalty

LiveAgent

Inbound Call Center

Preferred Patron Loyalty

LiveAgent

Chat/Messaging

Preferred Patron Loyalty

LiveAgent

Outbound Call Center

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LiveAgent

Alerts/Escalation

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LiveAgent

CRM

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LiveAgent

Multi-Channel Communication

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Call Scripting

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Caller ID

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Automatic Call Distribution

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Queue Management

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Call Reporting

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Auto-Dialer

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Blended Call Center

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Interaction Tracking

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Artificial Intelligence

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LiveAgent

Transfers/Routing

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Document Storage

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Mobile Access

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Search/Filter

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Single Sign On

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Support Ticket Management

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Proactive Chat

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Auto-Responders

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Real Time Notifications

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Offline Form

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Collaboration Tools

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CRM

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Transcripts/Chat History

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Contact Management

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Geotargeting

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Chat/Messaging

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LiveAgent

File Sharing

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LiveAgent

Canned Responses

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Email Management

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Surveys & Feedback

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Artificial Intelligence

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Lead Capture

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Customer Support

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Lead Nurturing

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Activity Dashboard

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Data Visualization

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Brand Tracking

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Contact Management

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Customer Engagement

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Social Media Monitoring

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Social Promotion

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Sales Pipeline Management

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Email Marketing

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Reporting/Analytics

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Tagging

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Communication Management

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LiveAgent

Audience Targeting

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LiveAgent

Marketing Automation

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LiveAgent

Calendar Management

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Content Management

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LiveAgent

Sentiment Analysis

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LiveAgent

Task Management

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LiveAgent

Customer Database

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LiveAgent

Social Media Integration

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LiveAgent

Live Chat

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LiveAgent

Email Tracking

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LiveAgent

CRM

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LiveAgent

Customer Social Profiles

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LiveAgent

Collaboration Tools

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Engagement Tracking

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LiveAgent

Artificial Intelligence

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LiveAgent

Issue Scheduling

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LiveAgent

Customizable Reports

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LiveAgent

Real Time Notifications

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LiveAgent

Chat/Messaging

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LiveAgent

Help Desk Management

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LiveAgent

Assignment Management

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LiveAgent

Task Management

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LiveAgent

Collaboration Tools

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LiveAgent

Role-Based Permissions

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Commenting/Notes

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LiveAgent

Ticket Management

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LiveAgent

Alerts/Notifications

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LiveAgent

Projections

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LiveAgent

Multi-Channel Communication

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LiveAgent

Recurring Issues

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LiveAgent

Issue Tracking

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LiveAgent

Knowledge Base Management

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LiveAgent

Email Management

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LiveAgent

Support Ticket Tracking

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LiveAgent

Monitoring

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Project Management

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LiveAgent

Issue Auditing

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Prioritization

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Task Progress Tracking

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LiveAgent

Self Service Portal

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LiveAgent

Surveys & Feedback

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LiveAgent

SLA Management

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LiveAgent

Artificial Intelligence

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LiveAgent

Interaction Tracking

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LiveAgent

Call Tagging

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LiveAgent

Computer Telephony Integration

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LiveAgent

Call Monitoring

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LiveAgent

Automatic Call Distribution

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LiveAgent

File Transfer

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LiveAgent

IVR/Voice Recognition

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LiveAgent

Performance Metrics

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Recording

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Event Triggered Actions

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Activity Dashboard

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LiveAgent

Contact Management

Preferred Patron Loyalty

LiveAgent

Scheduled Recording

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LiveAgent

Voice Mail

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LiveAgent

Call Transcription

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LiveAgent

Reporting & Statistics

Preferred Patron Loyalty

LiveAgent

Call Center Management

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LiveAgent

Auto-Dialer

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LiveAgent

Artificial Intelligence

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LiveAgent

Automated Routing

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LiveAgent

Quality Management

Preferred Patron Loyalty

LiveAgent

Queue Management

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LiveAgent

IVR/Voice Recognition

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LiveAgent

Computer Telephony Integration

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LiveAgent

Collaboration Tools

Preferred Patron Loyalty

LiveAgent

Agent Interface

Preferred Patron Loyalty

LiveAgent

Chatbot

Preferred Patron Loyalty

LiveAgent

Auto-Dialer

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

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LiveAgent

Workforce Management

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LiveAgent

Artificial Intelligence

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LiveAgent

Quality Management

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LiveAgent

Employee Coaching Tools

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LiveAgent

Customer Experience Management

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LiveAgent

Call Recording

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LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Process/Workflow Automation

Preferred Patron Loyalty

LiveAgent

Third-Party Integrations

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

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LiveAgent

Activity Dashboard

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LiveAgent

KPI Monitoring

Preferred Patron Loyalty

LiveAgent

Multiple Scoring Models

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LiveAgent

Customer Surveys

Preferred Patron Loyalty

LiveAgent

Feedback Management

Preferred Patron Loyalty

LiveAgent

Agent Interface

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LiveAgent

Sentiment Analysis

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LiveAgent

Artificial Intelligence

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LiveAgent

Call Center Management

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LiveAgent

Call Routing

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LiveAgent

Voice Mail

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LiveAgent

Text to Speech

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LiveAgent

Call Recording

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LiveAgent

Call Logging

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Survey/Poll Management

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Callback Scheduling

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Phone Key Input

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LiveAgent

Reporting & Statistics

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LiveAgent

IVR/Voice Recognition

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LiveAgent

Caller ID

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LiveAgent

Campaign Management

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LiveAgent

Call Disposition

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Call Monitoring

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LiveAgent

Auto-Dialer

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Multi-Channel Communication

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Multiple Scripts

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LiveAgent

Automatic Call Distribution

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LiveAgent

Computer Telephony Integration

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Voice Customization

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LiveAgent

Real-Time Monitoring

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LiveAgent

Pre-recorded Messages

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Artificial Intelligence

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Full Text Search

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Self Service Portal

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SEO Management

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Customizable Branding

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Feedback Management

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Reporting/Analytics

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Rich Text Editor

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Cataloging/Categorization

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Multi-Language

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Customizable Templates

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Collaboration Tools

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User Management

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LiveAgent

Drag & Drop Editor

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LiveAgent

Mobile Interface

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LiveAgent

WYSIWYG Editor

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LiveAgent

Knowledge Management

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Artificial Intelligence

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LiveAgent

File Sharing

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LiveAgent

Real-Time Chat

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LiveAgent

Access Controls/Permissions

Preferred Patron Loyalty

LiveAgent

Customizable Branding

Preferred Patron Loyalty

LiveAgent

Calendar Management

Preferred Patron Loyalty

LiveAgent

Client Portal

Preferred Patron Loyalty

LiveAgent

Forms Management

Preferred Patron Loyalty

LiveAgent

Collaboration Tools

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LiveAgent

Document Management

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LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Content Management

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LiveAgent

SSL Security

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LiveAgent

Search/Filter

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LiveAgent

Data Security

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LiveAgent

Unified Directory

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LiveAgent

Artificial Intelligence

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LiveAgent

Softphone

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LiveAgent

Video Conferencing

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Meeting Management

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LiveAgent

Remote Support

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Communication Management

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LiveAgent

Time Zone Tracking

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Third-Party Integrations

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LiveAgent

Electronic Signature

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LiveAgent

Live Chat

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LiveAgent

Video Chat

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LiveAgent

Task Management

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LiveAgent

Workflow Management

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LiveAgent

Collaboration Tools

Preferred Patron Loyalty

LiveAgent

Access Controls/Permissions

Preferred Patron Loyalty

LiveAgent

Progress Tracking

Preferred Patron Loyalty

LiveAgent

Employee Activity Monitoring

Preferred Patron Loyalty

LiveAgent

Reporting & Statistics

Preferred Patron Loyalty

LiveAgent

Document Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Change Management

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LiveAgent

Incident Management

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Service Level Agreement (SLA) Management

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LiveAgent

Reporting & Statistics

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IT Asset Management

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Remote Access/Control

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Procurement Management

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Self Service Portal

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Prioritization

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Real-Time Notifications

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Mobile Access

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Support Ticket Management

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LiveAgent

CMDB

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LiveAgent

Alerts/Notifications

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

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LiveAgent

Problem Management

Preferred Patron Loyalty

LiveAgent

Customer Support

Preferred Patron Loyalty

LiveAgent

Analytics

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LiveAgent

Artificial Intelligence

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LiveAgent

Call Logging

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LiveAgent

Caller ID

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LiveAgent

Video Conferencing

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LiveAgent

Call Routing

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LiveAgent

Call Recording

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LiveAgent

Caller Profiles

Preferred Patron Loyalty

LiveAgent

Live Chat

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Reporting & Statistics

Preferred Patron Loyalty

LiveAgent

Call Routing

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LiveAgent

Mobile Access

Preferred Patron Loyalty

LiveAgent

Contact Management

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LiveAgent

SMS Messaging

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LiveAgent

Voice Mail

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LiveAgent

Multi-User Collaboration

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LiveAgent

Two-Way Audio & Video

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LiveAgent

File Sharing

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Call Recording

Preferred Patron Loyalty

LiveAgent

Screen Sharing

Preferred Patron Loyalty

LiveAgent

Task Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Queue Management

Preferred Patron Loyalty

LiveAgent

Email Management

Preferred Patron Loyalty

LiveAgent

Service Level Agreement (SLA) Management

Preferred Patron Loyalty

LiveAgent

CRM

Preferred Patron Loyalty

LiveAgent

Live Chat

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Customer Database

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Inventory Management

Preferred Patron Loyalty

LiveAgent

Chatbot

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LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Access Controls/Permissions

Preferred Patron Loyalty

LiveAgent

Activity Dashboard

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LiveAgent

Alerts/Escalation

Preferred Patron Loyalty

LiveAgent

Asset Lifecycle Management

Preferred Patron Loyalty

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Automated Responses

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Automated Routing

Preferred Patron Loyalty

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Change Management

Preferred Patron Loyalty

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Collaboration Tools

Preferred Patron Loyalty

LiveAgent

Configurable Workflow

Preferred Patron Loyalty

LiveAgent

Customizable Branding

Preferred Patron Loyalty

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Customizable Fields

Preferred Patron Loyalty

LiveAgent

Customizable Forms

Preferred Patron Loyalty

LiveAgent

Customizable Reports

Preferred Patron Loyalty

LiveAgent

Customizable Templates

Preferred Patron Loyalty

LiveAgent

Help Desk Management

Preferred Patron Loyalty

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Incident Management

Preferred Patron Loyalty

LiveAgent

IT Asset Management

Preferred Patron Loyalty

LiveAgent

Knowledge Base Management

Preferred Patron Loyalty

LiveAgent

Macros/Templated Responses

Preferred Patron Loyalty

LiveAgent

Multi-Channel Communication

Preferred Patron Loyalty

LiveAgent

Multi-Language

Preferred Patron Loyalty

LiveAgent

Prioritization

Preferred Patron Loyalty

LiveAgent

Problem Management

Preferred Patron Loyalty

LiveAgent

Release Management

Preferred Patron Loyalty

LiveAgent

Reporting/Analytics

Preferred Patron Loyalty

LiveAgent

Self Service Portal

Preferred Patron Loyalty

LiveAgent

Service Catalog

Preferred Patron Loyalty

LiveAgent

Service Reporting

Preferred Patron Loyalty

LiveAgent

Support Ticket Management

Preferred Patron Loyalty

LiveAgent

Support Ticket Tracking

Preferred Patron Loyalty

LiveAgent

Task Management

Preferred Patron Loyalty

LiveAgent

Artificial Intelligence

Preferred Patron Loyalty

LiveAgent

Other Information

Preferred Patron Loyalty

Cloud Hosted

,

On-Premise

LiveAgent

Cloud Hosted

,

On-Premise

Preferred Patron Loyalty

     Web-Based ,      iPhone ,      Android ,      Windows ,

LiveAgent

     Web-Based ,      iPhone ,      Android ,      Windows ,      Linux

Preferred Patron Loyalty

     Flat Rate

LiveAgent

     Per User

Preferred Patron Loyalty

     24x7 Support ,      Email ,      Phone ,      Knowledge Base ,      FAQs/Forum

LiveAgent

     24x7 Support ,      Email ,      Phone ,      Chat ,      Knowledge Base

Preferred Patron Loyalty

     Self-Employed ,      Small-Business ,      Midsize-Business ,

LiveAgent

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business