| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Playvox is a leading customer service software that empowers organizations to enhance their support operations and improve customer satisfaction. With its comprehensive suite of features, Playvox offers tools for quality assurance, workforce management, and performance analytics. This platform enables businesses to monitor interactions across various channels, ensuring that agents meet quality sta... Read more about Playvox |
Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service quality. The software utilizes artificial intelligence (AI) and machine learning to analyze customer conversations in real... Read more about Convin |
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| Free Trial |
NA |
Available |
|
| Starting Price |
$80 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, | Web-Based, iPhone, Android, | |
| Pricing Model | Per Feature | Flat Rate | |
| Support | Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
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