| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
OTRS, an abbreviation for Open-source Ticket Request System, is a versatile and powerful service management software tailored for efficient communication and task management. Its open-source nature allows extensive customization, making it adaptable to diverse business needs. The core feature of OTRS is its ticketing system, which efficiently organizes and tracks customer inquiries and internal ta... Read more about OTRS |
Teamwork Desk is a customer support software that excels in streamlining communication and improving team collaboration. Its central feature is the shared inbox, which allows teams to manage and respond to customer emails collectively, ensuring no query is overlooked. This tool integrates seamlessly with Teamwork's project management software, providing a holistic approach to customer service and ... Read more about Teamwork Desk |
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| Free Trial |
14 Days
|
30 Days
|
|
| Starting Price |
NA |
$8.50 Per Month |
|
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, iPhone, Android, Mac, | |
| Pricing Model | Contact Vendor | Per User | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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