| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone |
Zendesk QA is a specialized contact center quality assurance software designed to help businesses monitor, evaluate, and enhance the performance of their customer support teams. The platform offers a comprehensive suite of tools for recording and analyzing customer interactions across various channels, including phone, email, chat, and social media, ensuring that customer service standards are con... Read more about Zendesk QA |
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| Free Trial |
Available |
Available |
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| Starting Price |
$135 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, | |
| Pricing Model | Per User | Per User | |
| Support | 24x7 Support, Phone, Chat, Knowledge Base | Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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