| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone |
VCC Live is a cloud-based contact center solution designed to manage customer interactions efficiently. It enables businesses to handle phone, email, chat, and social media inquiries all in one place. The software features predictive dialing to boost outbound call efficiency and provides real-time statistics for performance tracking. VCC Live also offers customizable scripts, ensuring consistent c... Read more about VCC Live |
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| Free Trial |
Available |
NA |
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| Starting Price |
$135 Per Month |
NA |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, Windows, Mac, Linux | |
| Pricing Model | Per User | Contact Vendor | |
| Support | 24x7 Support, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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