| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone |
Sharpen is a versatile IVR (Interactive Voice Response) software designed to enhance customer service by automating call routing and interactions. The platform provides tools for creating customized call flows, allowing businesses to route calls to the appropriate departments or agents based on customer inputs. Sharpen's IVR system integrates with CRM platforms, enabling businesses to access calle... Read more about Sharpen |
|
| Free Trial |
Available |
NA |
|
| Starting Price |
$135 Per Month |
$139 Per Feature |
|
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, | |
| Pricing Model | Per User | Per Feature | |
| Support | 24x7 Support, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
