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Review & Ratings |
No reviews available
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No reviews available
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Description |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in...
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Liberty Converse is a call center software solution designed to improve customer support and enhance communication. The platform offers a range of features for managing inbound and outbound calls, including automatic call routing, call queuing, and interactive voice response (IVR). Liberty Converse enables call centers to prioritize customer needs efficiently, ensuring that each call is handled pr...
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Free Trial |
Available
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NA
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Starting Price |
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Category Features
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Other Information
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Deployment |
Cloud Hosted
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Cloud Hosted
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Devices Supported |
Web-Based,
iPhone,
Android,
Windows,
Linux |
Web-Based,
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Pricing Model |
Per User
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Per Feature
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Support |
24x7 Support,
Phone,
Chat,
Knowledge Base |
24x7 Support,
Email,
Phone,
Chat,
FAQs/Forum |
Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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