| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone |
BeInContact is a powerful help desk software that helps businesses provide top-notch customer support and enhance user experiences. The platform offers a centralized ticketing system that allows support teams to manage and resolve customer inquiries efficiently. BeInContact supports multiple communication channels, including email, live chat, phone calls, and social media, ensuring that customers ... Read more about BeInContact |
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| Free Trial |
Available |
NA |
|
| Starting Price |
$135 Per Month |
$38 Per User |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted , On-Premise | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, Linux | |
| Pricing Model | Per User | Per User | |
| Support | 24x7 Support, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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