Merchant Centric vs GuestXM – Find the Best Fit for You

Trying to decide between Merchant Centric and GuestXM? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Merchant Centric and GuestXM

Product
Review & Ratings

No reviews available

No reviews available

Description

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social media. With its user-friendly dashboard, organizations can track their review ratings, identify trends, and gain insigh... Read more about Merchant Centric

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Free Trial

NA

Available

Starting Price

$49 Per Year

Category Features
Business Performance Management Software
Reputation Management Software
Customer Engagement Software
Customer Satisfaction Software
Brand Management Software
Customer Advocacy Software
Customer Experience Software
Customer Loyalty Software
Customer Reference Management Software
Customer Success Software
Reporting Software
Restaurant Management Software
Review Management Software
Social Media Analytics Tools Software
Social Media Management Software
Social Media Monitoring Software
Team Management Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Mac, Web-Based, iPhone,
Pricing Model Per Feature Contact Vendor
Support Email, Phone 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business,

Merchant Centric

No reviews available

GuestXM

No reviews available

Merchant Centric

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social media. With its user-friendly dashboard, organizations can track their review ratings, identify trends, and gain insigh... Read more about Merchant Centric

GuestXM

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Merchant Centric

NA

GuestXM

Available

Merchant Centric

GuestXM

$49 Per Year

Category Features

Scorecards

Merchant Centric

GuestXM

Visual Analytics

Merchant Centric

GuestXM

Key Performance Indicators

Merchant Centric

GuestXM

Trend Analysis

Merchant Centric

GuestXM

Budgeting/Forecasting

Merchant Centric

GuestXM

Reporting/Analytics

Merchant Centric

GuestXM

Progress Tracking

Merchant Centric

GuestXM

Predictive Analytics

Merchant Centric

GuestXM

Performance Metrics

Merchant Centric

GuestXM

Financial Management

Merchant Centric

GuestXM

Ad hoc Reporting

Merchant Centric

GuestXM

Dashboard

Merchant Centric

GuestXM

Data Visualization

Merchant Centric

GuestXM

Strategic Planning

Merchant Centric

GuestXM

Goal Setting/Tracking

Merchant Centric

GuestXM

Data Management

Merchant Centric

GuestXM

Collaboration Tools

Merchant Centric

GuestXM

Data Extraction

Merchant Centric

GuestXM

KPI Monitoring

Merchant Centric

GuestXM

Benchmarking

Merchant Centric

GuestXM

Activity Planning

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Sentiment Analysis

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Visual Analytics

Merchant Centric

GuestXM

Review Generation

Merchant Centric

GuestXM

Keyword Tracking

Merchant Centric

GuestXM

Widgets

Merchant Centric

GuestXM

Real Time Notifications

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Review Monitoring

Merchant Centric

GuestXM

SEO Management

Merchant Centric

GuestXM

Response Management

Merchant Centric

GuestXM

Social Media Integration

Merchant Centric

GuestXM

Content Management

Merchant Centric

GuestXM

SMS Messaging

Merchant Centric

GuestXM

Brand Tracking

Merchant Centric

GuestXM

Surveys & Feedback

Merchant Centric

GuestXM

Campaign Analytics

Merchant Centric

GuestXM

Multi-Location

Merchant Centric

GuestXM

Review Request

Merchant Centric

GuestXM

Review Notification

Merchant Centric

GuestXM

Customer Experience Management

Merchant Centric

GuestXM

Review Display

Merchant Centric

GuestXM

Review Sharing

Merchant Centric

GuestXM

Hashtag Tracking

Merchant Centric

GuestXM

Post Scheduling

Merchant Centric

GuestXM

Complaint Management

Merchant Centric

GuestXM

Social Media Monitoring

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Churn Management

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Email Management

Merchant Centric

GuestXM

Social Media Integration

Merchant Centric

GuestXM

CRM

Merchant Centric

GuestXM

Multi-Language

Merchant Centric

GuestXM

Real Time Analytics

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Content Management

Merchant Centric

GuestXM

Event Triggered Actions

Merchant Centric

GuestXM

Feedback Management

Merchant Centric

GuestXM

Multi-Channel Communication

Merchant Centric

GuestXM

Customer Database

Merchant Centric

GuestXM

Surveys & Feedback

Merchant Centric

GuestXM

Customer Experience Management

Merchant Centric

GuestXM

Communication Management

Merchant Centric

GuestXM

Live Chat

Merchant Centric

GuestXM

Customer Segmentation

Merchant Centric

GuestXM

Visual Analytics

Merchant Centric

GuestXM

Customer History

Merchant Centric

GuestXM

Customer Portal

Merchant Centric

GuestXM

Sentiment Analysis

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Trend Analysis

Merchant Centric

GuestXM

Survey/Poll Management

Merchant Centric

GuestXM

Data Visualization

Merchant Centric

GuestXM

Reporting/Analytics

Merchant Centric

GuestXM

Chat/Messaging

Merchant Centric

GuestXM

CRM

Merchant Centric

GuestXM

Feedback Management

Merchant Centric

GuestXM

Customer Segmentation

Merchant Centric

GuestXM

Customer Database

Merchant Centric

GuestXM

SMS Messaging

Merchant Centric

GuestXM

Visual Analytics

Merchant Centric

GuestXM

Email Management

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Multi-Channel Communication

Merchant Centric

GuestXM

Complaint Monitoring

Merchant Centric

GuestXM

Customer Experience Management

Merchant Centric

GuestXM

Sentiment Analysis

Merchant Centric

GuestXM

Performance Metrics

Merchant Centric

GuestXM

Social Media Integration

Merchant Centric

GuestXM

Customer Journey Mapping

Merchant Centric

GuestXM

NPS Survey

Merchant Centric

GuestXM

CES Survey

Merchant Centric

GuestXM

CSAT Survey

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Change Management

Merchant Centric

GuestXM

Fulfillment Distribution

Merchant Centric

GuestXM

Collaboration Tools

Merchant Centric

GuestXM

Visual Analytics

Merchant Centric

GuestXM

Commenting/Notes

Merchant Centric

GuestXM

Image Editing

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Metadata Management

Merchant Centric

GuestXM

Digital Asset Management

Merchant Centric

GuestXM

Customizable Branding

Merchant Centric

GuestXM

Version Control

Merchant Centric

GuestXM

Search/Filter

Merchant Centric

GuestXM

Approval Process Control

Merchant Centric

GuestXM

Template Management

Merchant Centric

GuestXM

Artwork Management

Merchant Centric

GuestXM

Content Library

Merchant Centric

GuestXM

Document Storage

Merchant Centric

GuestXM

Content Management

Merchant Centric

GuestXM

Social Media Integration

Merchant Centric

GuestXM

Brand Guidelines

Merchant Centric

GuestXM

Image Library

Merchant Centric

GuestXM

File Management

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Social Engagement

Merchant Centric

GuestXM

Advocate Management

Merchant Centric

GuestXM

Community Management

Merchant Centric

GuestXM

Gamification

Merchant Centric

GuestXM

Reporting/Analytics

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Communication Management

Merchant Centric

GuestXM

Referral Tracking

Merchant Centric

GuestXM

Rewards Program

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Surveys & Feedback

Merchant Centric

GuestXM

Dashboard

Merchant Centric

GuestXM

Data Visualization

Merchant Centric

GuestXM

Text Analysis

Merchant Centric

GuestXM

Reporting/Analytics

Merchant Centric

GuestXM

Customer Segmentation

Merchant Centric

GuestXM

Negative Feedback Management

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Real-Time Notifications

Merchant Centric

GuestXM

Knowledge Management

Merchant Centric

GuestXM

Customizable Templates

Merchant Centric

GuestXM

Customizable Fields

Merchant Centric

GuestXM

Survey/Poll Management

Merchant Centric

GuestXM

Feedback Management

Merchant Centric

GuestXM

Customizable Forms

Merchant Centric

GuestXM

Multi-Channel Data Collection

Merchant Centric

GuestXM

NPS Survey Structure

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Referral Tracking

Merchant Centric

GuestXM

Member Portal

Merchant Centric

GuestXM

Social Promotion

Merchant Centric

GuestXM

Gift Card Management

Merchant Centric

GuestXM

Loyalty Program

Merchant Centric

GuestXM

Customer Activity Tracking

Merchant Centric

GuestXM

Customer Surveys

Merchant Centric

GuestXM

Loyalty Cards

Merchant Centric

GuestXM

Rewards Management

Merchant Centric

GuestXM

CRM

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Membership Management

Merchant Centric

GuestXM

Promotions Management

Merchant Centric

GuestXM

Survey/Poll Management

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Multi-Channel Marketing

Merchant Centric

GuestXM

Gamification

Merchant Centric

GuestXM

eCommerce Management

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Activity Dashboard

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Reference Usage Tracking

Merchant Centric

GuestXM

Lead Management

Merchant Centric

GuestXM

Contact Management

Merchant Centric

GuestXM

Program Notices

Merchant Centric

GuestXM

Customer Segmentation

Merchant Centric

GuestXM

Survey/Poll Management

Merchant Centric

GuestXM

Search/Filter

Merchant Centric

GuestXM

CRM

Merchant Centric

GuestXM

Nomination Tracking

Merchant Centric

GuestXM

Customer Database

Merchant Centric

GuestXM

Rewards Management

Merchant Centric

GuestXM

Lead Capture

Merchant Centric

GuestXM

Reference Request Automation

Merchant Centric

GuestXM

ROI Tracking

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Social Sharing

Merchant Centric

GuestXM

Review Notification

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Review Monitoring

Merchant Centric

GuestXM

Sentiment Analysis

Merchant Centric

GuestXM

Negative Feedback Management

Merchant Centric

GuestXM

Dashboard

Merchant Centric

GuestXM

Review Request

Merchant Centric

GuestXM

Response Management

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Tagging

Merchant Centric

GuestXM

Image Library

Merchant Centric

GuestXM

Customer Engagement

Merchant Centric

GuestXM

@mentions

Merchant Centric

GuestXM

Reporting/Analytics

Merchant Centric

GuestXM

Keyword Tracking

Merchant Centric

GuestXM

Brand Tracking

Merchant Centric

GuestXM

Post Scheduling

Merchant Centric

GuestXM

Alerts/Notifications

Merchant Centric

GuestXM

Automated Publishing

Merchant Centric

GuestXM

Multi-Account Management

Merchant Centric

GuestXM

Social Media Integration

Merchant Centric

GuestXM

Campaign Management

Merchant Centric

GuestXM

Multi-Campaign

Merchant Centric

GuestXM

Collaboration Tools

Merchant Centric

GuestXM

Calendar Management

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Onboarding

Merchant Centric

GuestXM

Collaboration Tools

Merchant Centric

GuestXM

Health Score

Merchant Centric

GuestXM

Account Alerts

Merchant Centric

GuestXM

Account Management

Merchant Centric

GuestXM

Reporting/Analytics

Merchant Centric

GuestXM

Revenue Management

Merchant Centric

GuestXM

Activity Dashboard

Merchant Centric

GuestXM

Usage Tracking/Analytics

Merchant Centric

GuestXM

Customer Engagement

Merchant Centric

GuestXM

Activity Tracking

Merchant Centric

GuestXM

Task Management

Merchant Centric

GuestXM

NPS of Customers

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Forecasting

Merchant Centric

GuestXM

OLAP

Merchant Centric

GuestXM

Customizable Dashboard

Merchant Centric

GuestXM

Visual Analytics

Merchant Centric

GuestXM

Multiple Data Sources

Merchant Centric

GuestXM

Performance Metrics

Merchant Centric

GuestXM

Data Import/Export

Merchant Centric

GuestXM

Financial Reporting

Merchant Centric

GuestXM

Real-Time Reporting

Merchant Centric

GuestXM

Drag & Drop

Merchant Centric

GuestXM

Access Controls/Permissions

Merchant Centric

GuestXM

Ad hoc Query

Merchant Centric

GuestXM

Scheduled/Automated Reports

Merchant Centric

GuestXM

Search/Filter

Merchant Centric

GuestXM

Third-Party Integrations

Merchant Centric

GuestXM

Sales Reports

Merchant Centric

GuestXM

Marketing Reports

Merchant Centric

GuestXM

Data Connectors

Merchant Centric

GuestXM

Collaboration Tools

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Table Management

Merchant Centric

GuestXM

Billing & Invoicing

Merchant Centric

GuestXM

Employee Management

Merchant Centric

GuestXM

Reporting/Analytics

Merchant Centric

GuestXM

Reservations Management

Merchant Centric

GuestXM

Kitchen/Menu Management

Merchant Centric

GuestXM

Built-in Accounting

Merchant Centric

GuestXM

Online Ordering

Merchant Centric

GuestXM

Inventory Management

Merchant Centric

GuestXM

Wait List Management

Merchant Centric

GuestXM

Point of Sale (POS)

Merchant Centric

GuestXM

Order Management

Merchant Centric

GuestXM

Sales Reports

Merchant Centric

GuestXM

Real-Time Notifications

Merchant Centric

GuestXM

Order Entry

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Multi-Channel Data Collection

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Lead Attribution

Merchant Centric

GuestXM

Campaign Analytics

Merchant Centric

GuestXM

Influencer Tracking

Merchant Centric

GuestXM

Post Scheduling

Merchant Centric

GuestXM

Customizable Reports

Merchant Centric

GuestXM

Competitor Monitoring

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Competitive Analysis

Merchant Centric

GuestXM

Trend Analysis

Merchant Centric

GuestXM

Customizable Reports

Merchant Centric

GuestXM

Audience Targeting

Merchant Centric

GuestXM

Social Media Integration

Merchant Centric

GuestXM

Performance Metrics

Merchant Centric

GuestXM

Impact Measurement

Merchant Centric

GuestXM

Visual Analytics

Merchant Centric

GuestXM

Reputation Management

Merchant Centric

GuestXM

Real-Time Notifications

Merchant Centric

GuestXM

Reporting & Statistics

Merchant Centric

GuestXM

Campaign Analytics

Merchant Centric

GuestXM

Sentiment Analysis

Merchant Centric

GuestXM

Customer Engagement

Merchant Centric

GuestXM

Engagement Tracking

Merchant Centric

GuestXM

Content Management

Merchant Centric

GuestXM

Influencer Tracking

Merchant Centric

GuestXM

Dashboard

Merchant Centric

GuestXM

Multi-Channel Data Collection

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Assignment Management

Merchant Centric

GuestXM

Messaging

Merchant Centric

GuestXM

Productivity Analysis

Merchant Centric

GuestXM

Time Tracking

Merchant Centric

GuestXM

Commenting/Notes

Merchant Centric

GuestXM

Progress Tracking

Merchant Centric

GuestXM

Goal Setting/Tracking

Merchant Centric

GuestXM

Project Planning/Scheduling

Merchant Centric

GuestXM

Third-Party Integrations

Merchant Centric

GuestXM

Task Management

Merchant Centric

GuestXM

Resource Management

Merchant Centric

GuestXM

Artificial Intelligence

Merchant Centric

GuestXM

Other Information

Merchant Centric

Cloud Hosted

GuestXM

Cloud Hosted

Merchant Centric

     Web-Based ,      iPhone ,      Android ,      Mac ,

GuestXM

     Web-Based ,      iPhone ,

Merchant Centric

     Per Feature

GuestXM

     Contact Vendor

Merchant Centric

     Email ,      Phone

GuestXM

     24x7 Support ,      Email ,      Chat ,      Knowledge Base ,      FAQs/Forum

Merchant Centric

     Self-Employed ,      Small-Business ,      Midsize-Business ,

GuestXM

     Self-Employed ,      Small-Business ,      Midsize-Business ,