| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactions in one place. A key feature is its customizable live chat tool, which enhances real-time communication with customers... Read more about LiveHelpNow |
Agile CRM is a cloud-based customer relationship management software that integrates sales, marketing, and service functionalities. It offers contact management to organize customer data. Sales tracking tools help monitor deals and stages. With Agile CRM, users can automate marketing tasks like emails and social media campaigns. The software includes a telephony feature for customer calls within t... Read more about Agile CRM |
|
| Free Trial |
30 Days
|
NA |
|
| Starting Price |
$21 Per User |
$8.99 Per Month |
|
| Category Features | |||
| Email Management Software | |||
| Email Tracking | |||
| Contact Management | |||
| Auto-Responders | |||
| Signature Management | |||
| Spam Blocker | |||
| Email Marketing | |||
| Customer Segmentation | |||
| Alerts/Notifications | |||
| Email Monitoring | |||
| Chat/Messaging | |||
| Routing | |||
| Canned Responses | |||
| Whitelisting/Blacklisting | |||
| Search/Filter | |||
| Drag & Drop | |||
| Campaign Management | |||
| Shared Inboxes | |||
| Inbox Management | |||
| Response Management | |||
| Email Templates | |||
| Queue Management | |||
| Email Distribution | |||
| Collaboration Tools | |||
| Prioritization | |||
| Artificial Intelligence | |||
| Lead Capture Software | |||
| Online Forms | |||
| Lead Qualification | |||
| CRM | |||
| Visitor Tracking | |||
| Conversion Tracking | |||
| Chat/Messaging | |||
| Data Extraction | |||
| Lead Generation | |||
| Auto-Responders | |||
| Lead Distribution | |||
| Event Triggered Actions | |||
| Multi-Campaign | |||
| Lead Capture | |||
| Contact Management | |||
| Email Marketing | |||
| Prospecting Tools | |||
| Lead Segmentation | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Pipeline Management | |||
| Alerts/Notifications | |||
| Web Forms | |||
| Engagement Tracking | |||
| Customer Segmentation | |||
| Business Card/Badge Scanning | |||
| Email Management | |||
| Social Media Integration | |||
| Lead Notifications | |||
| Lead Nurturing | |||
| Campaign Management | |||
| Customer Database | |||
| Artificial Intelligence | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Help Desk Software | |||
| Automated Routing | |||
| Call Center Management | |||
| Real-Time Chat | |||
| Performance Metrics | |||
| Customer Database | |||
| Self Service Portal | |||
| SLA Management | |||
| CRM | |||
| Real Time Notifications | |||
| Multi-Channel Communication | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Document Storage | |||
| Social Media Integration | |||
| Alerts/Escalation | |||
| Prioritization | |||
| Workflow Configuration | |||
| Ticket Management | |||
| Reporting/Analytics | |||
| Access Controls/Permissions | |||
| IT Asset Management | |||
| Email Management | |||
| Customer History | |||
| Interaction Tracking | |||
| Knowledge Base Management | |||
| Remote Access/Control | |||
| Artificial Intelligence | |||
| Campaign Management Software | |||
| Lead Management | |||
| Activity Dashboard | |||
| Campaign Management | |||
| Data Import/Export | |||
| Campaign Segmentation | |||
| Contact Database | |||
| Campaign Planning | |||
| Multi-Channel Marketing | |||
| Channel Management | |||
| Reporting & Statistics | |||
| Lead Capture | |||
| Campaign Scheduling | |||
| Drip Campaigns | |||
| Lead Generation | |||
| Engagement Tracking | |||
| Conversion Rate Optimization | |||
| Visual Analytics | |||
| Click Tracking | |||
| Auto-Responders | |||
| Template Management | |||
| Customer Segmentation | |||
| Multi-Campaign | |||
| Campaign Analytics | |||
| Social Media Integration | |||
| Email Marketing | |||
| AB Testing | |||
| Content Management | |||
| Artificial Intelligence | |||
| Marketing Automation Software | |||
| Drip Campaigns | |||
| Customizable CTAs | |||
| Email Marketing | |||
| Engagement Tracking | |||
| Customizable Forms | |||
| ROI Tracking | |||
| Website Visitor Tracking | |||
| Lead Capture | |||
| Marketing Calendar | |||
| Dynamic Content | |||
| Event Triggered Actions | |||
| SMS Marketing | |||
| AB Testing | |||
| Lead Qualification | |||
| Data Import/Export | |||
| Conversion Tracking | |||
| Social Marketing | |||
| Landing Pages | |||
| Template Management | |||
| Segmentation | |||
| Campaign Analytics | |||
| Lead Generation | |||
| Multi-Channel Communication | |||
| Sales Analytics | |||
| Lead Management | |||
| Multi-Campaign | |||
| Multi-Channel Marketing | |||
| Marketing Automation | |||
| Campaign Management | |||
| CRM | |||
| Artificial Intelligence | |||
| Email Marketing Software | |||
| Template Management | |||
| Event Triggered Actions | |||
| AB Testing | |||
| Image Library | |||
| Email Tracking | |||
| Click Tracking | |||
| Contact Database | |||
| Dynamic Content | |||
| Auto-Responders | |||
| CRM | |||
| Subscriber Management | |||
| WYSIWYG Editor | |||
| Campaign Analytics | |||
| Contact Management | |||
| CAN SPAM Compliance | |||
| Customer Segmentation | |||
| Multi-Channel Marketing | |||
| List Management | |||
| Spam Blocker | |||
| Drag & Drop | |||
| Campaign Scheduling | |||
| Lead Capture | |||
| Drip Campaigns | |||
| Landing Pages/Web Forms | |||
| Engagement Tracking | |||
| Multi-Campaign | |||
| eCommerce Integration | |||
| Customer Journey Mapping | |||
| GDPR Compliance | |||
| ROI Tracking | |||
| Artificial Intelligence | |||
| Lead Generation Software | |||
| Pipeline Management | |||
| Lead Qualification | |||
| Contact Management | |||
| Email Marketing | |||
| Web Forms | |||
| Lead Capture | |||
| Contact Database | |||
| CRM | |||
| Activity Tracking | |||
| Event Triggered Actions | |||
| Campaign Planning | |||
| Lead Segmentation | |||
| Lead Management | |||
| Customer Segmentation | |||
| Chat/Messaging | |||
| Prospecting Tools | |||
| Campaign Management | |||
| Engagement Tracking | |||
| Auto-Responders | |||
| Social Media Integration | |||
| Conversion Tracking | |||
| Multi-Channel Marketing | |||
| Lead Nurturing | |||
| Email Management | |||
| Campaign Analytics | |||
| Drip Campaigns | |||
| Landing Pages | |||
| Multi-Campaign | |||
| Lead Verification | |||
| Forms Management | |||
| Lead Scoring | |||
| Artificial Intelligence | |||
| Social Media Marketing Software | |||
| Automated Publishing | |||
| Campaign Analytics | |||
| Commenting/Notes | |||
| Tagging | |||
| Contact Management | |||
| Social Media Monitoring | |||
| Performance Metrics | |||
| Campaign Planning | |||
| Multi-Campaign | |||
| Content Management | |||
| Social Promotion | |||
| Multi-Channel Marketing | |||
| Image Library | |||
| Post Scheduling | |||
| Email Marketing | |||
| Conversion Tracking | |||
| Campaign Management | |||
| Drag & Drop | |||
| Reporting/Analytics | |||
| Engagement Tracking | |||
| Multi-Channel Management | |||
| Content Library | |||
| AB Testing | |||
| Multi-Account Management | |||
| Social Media Integration | |||
| Calendar Management | |||
| Trend Analysis | |||
| Customer Segmentation | |||
| Keyword Filtering | |||
| Automated Scheduling | |||
| Click Tracking | |||
| Artificial Intelligence | |||
| Call Center Software | |||
| Call Recording | |||
| Computer Telephony Integration | |||
| Call Routing | |||
| Call Monitoring | |||
| Call Logging | |||
| Call Center Management | |||
| Activity Dashboard | |||
| Call Tracking | |||
| Callback Scheduling | |||
| Progressive Dialer | |||
| Manual Dialer | |||
| Call Transfer | |||
| Voice Mail | |||
| Contact Management | |||
| Inbound Call Center | |||
| Chat/Messaging | |||
| Outbound Call Center | |||
| Alerts/Escalation | |||
| CRM | |||
| Multi-Channel Communication | |||
| IVR/Voice Recognition | |||
| Call Scripting | |||
| Caller ID | |||
| Automatic Call Distribution | |||
| Queue Management | |||
| Call Reporting | |||
| Auto-Dialer | |||
| Blended Call Center | |||
| Predictive Dialer | |||
| Interaction Tracking | |||
| Artificial Intelligence | |||
| Live Chat Software | |||
| Transfers/Routing | |||
| Document Storage | |||
| Mobile Access | |||
| Search/Filter | |||
| Single Sign On | |||
| Support Ticket Management | |||
| Screen Sharing | |||
| Reporting/Analytics | |||
| Proactive Chat | |||
| Auto-Responders | |||
| Multi-Channel Communication | |||
| Real Time Notifications | |||
| Offline Form | |||
| Collaboration Tools | |||
| CRM | |||
| Interaction Tracking | |||
| Transcripts/Chat History | |||
| Contact Management | |||
| Geotargeting | |||
| Chat/Messaging | |||
| File Sharing | |||
| Canned Responses | |||
| Email Management | |||
| Surveys & Feedback | |||
| Artificial Intelligence | |||
| Contact Management Software | |||
| Search/Filter | |||
| Pipeline Management | |||
| Social Media Integration | |||
| Data Import/Export | |||
| Prospecting Tools | |||
| Task Management | |||
| Customer Database | |||
| Campaign Management | |||
| Lead Nurturing | |||
| Segmentation | |||
| Email Management | |||
| CRM | |||
| Sales Forecasting | |||
| Contact Management | |||
| Calendar Management | |||
| Document Storage | |||
| Drag & Drop | |||
| Collaboration Tools | |||
| Lead Management | |||
| Sales Pipeline Management | |||
| Lead Distribution | |||
| Email Marketing | |||
| Opportunity Management | |||
| Data Synchronization | |||
| Interaction Tracking | |||
| Lead Capture | |||
| Artificial Intelligence | |||
| Online CRM Software | |||
| Customizable Templates | |||
| Sales Trend Analysis | |||
| Calendar Management | |||
| Lead Capture | |||
| Workflow Management | |||
| Interaction Tracking | |||
| Opportunity Management | |||
| Performance Metrics | |||
| Email Management | |||
| Pipeline Management | |||
| Calendar Sync | |||
| Email Marketing | |||
| Task Management | |||
| Forecasting | |||
| Campaign Management | |||
| Contact Management | |||
| Document Storage | |||
| Social Media Integration | |||
| Collaboration Tools | |||
| Sales Reports | |||
| Web-based Deployment | |||
| Lead Management | |||
| Internal Chat Integration | |||
| Lead Generation | |||
| Lead Qualification | |||
| Marketing Automation | |||
| Quotes/Estimates | |||
| Referral Tracking | |||
| Reporting/Analytics | |||
| Territory Management | |||
| Deal Management | |||
| Lead Nurturing | |||
| Role-Based Permissions | |||
| Artificial Intelligence | |||
| Lead Management Software | |||
| Lead Nurturing | |||
| Sales Reports | |||
| Social Media Integration | |||
| Monitoring | |||
| Pipeline Management | |||
| Template Management | |||
| Lead Qualification | |||
| Calendar Management | |||
| Sales Forecasting | |||
| Lead Distribution | |||
| Prospecting Tools | |||
| Task Management | |||
| Document Storage | |||
| Lead Segmentation | |||
| Reminders | |||
| Email Tracking | |||
| Interaction Tracking | |||
| CRM | |||
| Web Forms | |||
| Email Marketing | |||
| Lead Capture | |||
| Campaign Management | |||
| Contact Management | |||
| Workflow Management | |||
| Sales Trend Analysis | |||
| Source Tracking | |||
| Lead Generation | |||
| Opportunity Management | |||
| Artificial Intelligence | |||
| Real Estate CRM Software | |||
| Referral Tracking | |||
| Commission Management | |||
| Contact Database | |||
| Lead Qualification | |||
| Contact Management | |||
| Campaign Management | |||
| Access Controls/Permissions | |||
| Client Management | |||
| Email Marketing | |||
| Pipeline Management | |||
| Lead Management | |||
| Activity Dashboard | |||
| Lead Nurturing | |||
| Interaction Tracking | |||
| Reporting/Analytics | |||
| Activity Tracking | |||
| Document Management | |||
| Appointment Management | |||
| Alerts/Notifications | |||
| Calendar Management | |||
| Lead Generation | |||
| Lead Distribution | |||
| Client/Property Matching | |||
| Task Management | |||
| Segmentation | |||
| Lead Capture | |||
| Email Tracking | |||
| For Real Estate | |||
| Property Database | |||
| Omnichannel Communications | |||
| Artificial Intelligence | |||
| Social CRM Software | |||
| Lead Capture | |||
| Customer Support | |||
| Lead Nurturing | |||
| Activity Dashboard | |||
| Data Visualization | |||
| Brand Tracking | |||
| Contact Management | |||
| Customer Engagement | |||
| Social Media Monitoring | |||
| Social Promotion | |||
| Sales Pipeline Management | |||
| Email Marketing | |||
| Reporting/Analytics | |||
| Tagging | |||
| Communication Management | |||
| Audience Targeting | |||
| Marketing Automation | |||
| Calendar Management | |||
| Content Management | |||
| Sentiment Analysis | |||
| Task Management | |||
| Customer Database | |||
| Social Media Integration | |||
| Live Chat | |||
| Email Tracking | |||
| CRM | |||
| Customer Social Profiles | |||
| Collaboration Tools | |||
| Engagement Tracking | |||
| Artificial Intelligence | |||
| SMS Marketing Software | |||
| Contact Management | |||
| Interaction Tracking | |||
| Text-to-Win | |||
| Mobile Keywords | |||
| SMS Messaging | |||
| Message Personalization | |||
| Campaign Management | |||
| Customer Segmentation | |||
| Multi-Campaign | |||
| Automated Responses | |||
| Reporting/Analytics | |||
| Communication Management | |||
| Scheduled Messaging | |||
| Polls/Voting | |||
| Mass Texting | |||
| MMS | |||
| Contact Database | |||
| Chat/Messaging | |||
| Campaign Planning | |||
| 2-Way Messaging | |||
| Live Chat | |||
| Engagement Tracking | |||
| Mobile Coupons | |||
| SMS Marketing | |||
| Alerts/Notifications | |||
| Compliance Management | |||
| Reputation Management | |||
| Multi-Language | |||
| QR Codes | |||
| Reminders | |||
| Open Rate Tracking | |||
| Artificial Intelligence | |||
| Task Management Software | |||
| Task Scheduling | |||
| Task Editing/Updating | |||
| Task Progress Tracking | |||
| Commenting/Notes | |||
| Calendar Management | |||
| Real Time Notifications | |||
| Gantt/Timeline View | |||
| Create Subtasks | |||
| Gamification | |||
| Activity Tracking | |||
| Prioritization | |||
| Collaboration Tools | |||
| To-Do List | |||
| Project Planning | |||
| Reporting/Analytics | |||
| Document Management | |||
| Task Board View | |||
| Alerts/Notifications | |||
| Assignment Management | |||
| Status Tracking | |||
| Email Management | |||
| Recurring Tasks | |||
| Project Tracking | |||
| Time Tracking | |||
| Task Tagging | |||
| Deadline Management | |||
| File Management | |||
| Spreadsheet View | |||
| Parent Task | |||
| Search/Filter | |||
| Artificial Intelligence | |||
| Auto Dialer Software | |||
| Progressive Dialer | |||
| Power Dialer | |||
| Computer Telephony Integration | |||
| Preview Dialer | |||
| IVR/Voice Recognition | |||
| Automatic Call Distribution | |||
| Campaign Management | |||
| Call Scripting | |||
| Call Routing | |||
| Voice Mail | |||
| Call Recording | |||
| Call Transfer | |||
| Caller ID | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Reporting/Analytics | |||
| Call Monitoring | |||
| Artificial Intelligence | |||
| Call Tracking Software | |||
| CRM | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| Caller ID | |||
| Call Reporting | |||
| Contact Management | |||
| Conversion Tracking | |||
| Campaign Management | |||
| Call Center Management | |||
| Computer Telephony Integration | |||
| Predictive Dialer | |||
| Keyword Tracking | |||
| Call Transcription | |||
| API | |||
| Voice Mail | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Chatbot Software | |||
| Natural Language Processing | |||
| Automated Responses | |||
| Virtual Assistant | |||
| Chatbot | |||
| AI/Machine Learning | |||
| Query Suggestions | |||
| Customer Support | |||
| Language Detection | |||
| Pre-Configured Bot | |||
| Code-free Development | |||
| Automated Routing | |||
| Augmented Analytics | |||
| Transfers/Routing | |||
| Lead Qualification | |||
| Customizable Branding | |||
| Lead Capture | |||
| For Sales/Marketing | |||
| Artificial Intelligence | |||
| Contact Center Software | |||
| Automated Routing | |||
| Quality Management | |||
| Queue Management | |||
| IVR/Voice Recognition | |||
| Computer Telephony Integration | |||
| Collaboration Tools | |||
| Agent Interface | |||
| Chatbot | |||
| Auto-Dialer | |||
| Reporting/Analytics | |||
| Workforce Management | |||
| Artificial Intelligence | |||
| Customer Success Software | |||
| Onboarding | |||
| Collaboration Tools | |||
| Health Score | |||
| Account Alerts | |||
| Account Management | |||
| Reporting/Analytics | |||
| Revenue Management | |||
| Activity Dashboard | |||
| Usage Tracking/Analytics | |||
| Customer Engagement | |||
| Activity Tracking | |||
| Task Management | |||
| NPS of Customers | |||
| Artificial Intelligence | |||
| Email Signature Software | |||
| Signature Creation | |||
| Auto Update | |||
| Signature Templates | |||
| Signature Management | |||
| Image Library | |||
| Campaign Specific Signature | |||
| Reporting/Analytics | |||
| Artificial Intelligence | |||
| Email Tracking Software | |||
| Audience Targeting | |||
| Real-Time Notifications | |||
| Email Templates | |||
| Team Management | |||
| Click Tracking | |||
| Event Triggered Actions | |||
| Contact Management | |||
| Location Tracking | |||
| Email Management | |||
| Activity Dashboard | |||
| Campaign Management | |||
| Email Distribution | |||
| Artificial Intelligence | |||
| Gamification Software | |||
| Leaderboards | |||
| Goal Setting/Tracking | |||
| Collaboration Tools | |||
| Badge Management | |||
| Performance Metrics | |||
| Rewards Management | |||
| Contest Management | |||
| Customizable Branding | |||
| Activity Tracking | |||
| Learning Management | |||
| Mobile Access | |||
| Interactive Content | |||
| Real-Time Data | |||
| Reporting & Statistics | |||
| Personalization | |||
| For Sales Teams/Organizations | |||
| Employee Engagement | |||
| Artificial Intelligence | |||
| Insurance Software | |||
| Insurance Rating | |||
| Contact Management | |||
| Insurance Policy Management | |||
| Document Management | |||
| Claims Management | |||
| Self Service Portal | |||
| Property & Casualty | |||
| Commission Management | |||
| Policy Management | |||
| Life & Health | |||
| Workflow Management | |||
| Audit Trail | |||
| Quotes/Estimates | |||
| Activity Tracking | |||
| Artificial Intelligence | |||
| Knowledge Base Software | |||
| Full Text Search | |||
| Self Service Portal | |||
| SEO Management | |||
| Customizable Branding | |||
| Feedback Management | |||
| Reporting/Analytics | |||
| Rich Text Editor | |||
| Cataloging/Categorization | |||
| Multi-Language | |||
| Customizable Templates | |||
| Collaboration Tools | |||
| User Management | |||
| Drag & Drop Editor | |||
| Mobile Interface | |||
| WYSIWYG Editor | |||
| Knowledge Management | |||
| Artificial Intelligence | |||
| Nonprofit Project Management Software | |||
| Task Management | |||
| Collaboration Tools | |||
| Approval Process Control | |||
| Resource Allocation & Planning | |||
| Activity Dashboard | |||
| Customizable Templates | |||
| Gantt/Timeline View | |||
| Mobile Access | |||
| Kanban Board | |||
| For Nonprofits | |||
| Calendar Management | |||
| Artificial Intelligence | |||
| Publishing and Subscriptions Software | |||
| Layout & Design | |||
| Customizable Branding | |||
| Collaboration Tools | |||
| Cataloging/Categorization | |||
| Campaign Management | |||
| Subscription Management | |||
| Circulation Management | |||
| Reporting & Statistics | |||
| Image Editing | |||
| Advertising Management | |||
| SEO Management | |||
| Artificial Intelligence | |||
| Push Notifications Software | |||
| Geotargeting | |||
| A/B Testing | |||
| Notification Scheduling | |||
| Campaign Management | |||
| Behavior Tracking | |||
| Campaign Analytics | |||
| Web Notifications | |||
| Customer Segmentation | |||
| App Notifications | |||
| SMS Notifications | |||
| Artificial Intelligence | |||
| Sales Engagement Platform Software | |||
| Communication Management | |||
| Campaign Management | |||
| Calendar Management | |||
| Prospecting Tools | |||
| Content Management | |||
| Performance Management | |||
| Workflow Management | |||
| Sales Pipeline Management | |||
| Business Process Automation | |||
| Lead Generation | |||
| Auto-Dialer | |||
| Reporting/Analytics | |||
| Strategic Planning | |||
| Artificial Intelligence | |||
| Sales Force Automation Software | |||
| Email Marketing | |||
| Campaign Management | |||
| Pipeline Management | |||
| Lead Management | |||
| Lead Capture | |||
| Referral Tracking | |||
| Sales Activity Management | |||
| Performance Metrics | |||
| Third-Party Integrations | |||
| Customer Database | |||
| Territory Management | |||
| Activity Dashboard | |||
| Forecasting | |||
| Contact Management | |||
| Task Management | |||
| Opportunity Management | |||
| Customizable Fields | |||
| Artificial Intelligence | |||
| Sales Tracking Software | |||
| Sales Pipeline Management | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Appointment Scheduling | |||
| Task Management | |||
| Interaction Tracking | |||
| Alerts/Notifications | |||
| Customizable Reports | |||
| Activity Dashboard | |||
| Commenting/Notes | |||
| Third-Party Integrations | |||
| Data Import/Export | |||
| Lead Scoring | |||
| Document Management | |||
| Email Templates | |||
| Call Logging | |||
| Search/Filter | |||
| Artificial Intelligence | |||
| Social Media Monitoring Software | |||
| Competitive Analysis | |||
| Trend Analysis | |||
| Customizable Reports | |||
| Audience Targeting | |||
| Social Media Integration | |||
| Performance Metrics | |||
| Impact Measurement | |||
| Visual Analytics | |||
| Reputation Management | |||
| Real-Time Notifications | |||
| Reporting & Statistics | |||
| Campaign Analytics | |||
| Sentiment Analysis | |||
| Customer Engagement | |||
| Engagement Tracking | |||
| Content Management | |||
| Influencer Tracking | |||
| Dashboard | |||
| Multi-Channel Data Collection | |||
| Artificial Intelligence | |||
| Web Analytics Software | |||
| Time on Site Tracking | |||
| User Interaction Tracking | |||
| Referral Tracking | |||
| Goal Setting/Tracking | |||
| Multiple Site Management | |||
| Campaign Management | |||
| Web Traffic Reporting | |||
| Pageview Tracking | |||
| Site Search Tracking | |||
| Keyword Tracking | |||
| Heatmaps | |||
| Funnel Analysis | |||
| Artificial Intelligence | |||
| Customer Support Software | |||
| Queue Management | |||
| Email Management | |||
| Service Level Agreement (SLA) Management | |||
| CRM | |||
| Live Chat | |||
| Knowledge Base Management | |||
| Customer Database | |||
| Reporting/Analytics | |||
| Multi-Channel Communication | |||
| Inventory Management | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Customer Relationship Management (CRM) Software | |||
| Referral Tracking | |||
| Mobile Access | |||
| Lead Qualification | |||
| Contact Database | |||
| Sales Pipeline Management | |||
| Territory Management | |||
| Quotes/Estimates | |||
| Customizable Fields | |||
| Calendar/Reminder System | |||
| Marketing Automation | |||
| Task Management | |||
| Interaction Tracking | |||
| Social Media Integration | |||
| Pipeline Management | |||
| Lead Capture | |||
| Forecasting | |||
| Contact Management | |||
| Email Management | |||
| Lead Generation | |||
| Workflow Management | |||
| Activity Dashboard | |||
| Internal Chat Integration | |||
| Segmentation | |||
| Alerts/Notifications | |||
| Document Storage | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Data Import/Export | |||
| AI/Machine Learning | |||
| Artificial Intelligence | |||
| IT Ticketing Systems Software | |||
| Access Controls/Permissions | |||
| Activity Dashboard | |||
| Alerts/Escalation | |||
| Asset Lifecycle Management | |||
| Automated Responses | |||
| Automated Routing | |||
| Change Management | |||
| Collaboration Tools | |||
| Configurable Workflow | |||
| Customizable Branding | |||
| Customizable Fields | |||
| Customizable Forms | |||
| Customizable Reports | |||
| Customizable Templates | |||
| Help Desk Management | |||
| Incident Management | |||
| IT Asset Management | |||
| Knowledge Base Management | |||
| Macros/Templated Responses | |||
| Multi-Channel Communication | |||
| Multi-Language | |||
| Prioritization | |||
| Problem Management | |||
| Release Management | |||
| Reporting/Analytics | |||
| Self Service Portal | |||
| Service Catalog | |||
| Service Reporting | |||
| Support Ticket Management | |||
| Support Ticket Tracking | |||
| Task Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, | |
| Pricing Model | Per User | Per User | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
|
