Trying to decide between LiveAgent and Zenvia? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Product | |||
---|---|---|---|
Review & Ratings |
No reviews available |
No reviews available |
|
Description |
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent |
Zenvia is a customer communications management software designed to enhance interactions across multiple channels. With its omnichannel capabilities, Zenvia enables businesses to engage customers via messaging platforms, SMS, email, and social media, all within a single platform. The software’s automation tools allow companies to create personalized customer journeys, ensuring timely responses a... Read more about Zenvia |
|
Free Trial |
30 Days
|
NA |
|
Starting Price |
$9 Per Month |
||
Category Features | |||
Other Information | |||
Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, iPhone, Android, | |
Pricing Model | Per User | Contact Vendor | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Chat, Knowledge Base | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|