Trying to decide between LiveAgent and Theum? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent |
Theum is an advanced knowledge management software designed to help organizations capture, organize, and share valuable information. This platform enables teams to create a centralized repository of knowledge that is easily accessible, fostering collaboration and innovation. With features like document management, version control, and search functionality, Theum ensures that employees can find the... Read more about Theum |
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Free Trial |
30 Days
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Available |
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Starting Price |
$9 Per Month |
$990 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted , On-Premise | Cloud Hosted , On-Premise | |
Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, Windows, Linux | |
Pricing Model | Per User | Usage Based | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Chat | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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