Trying to decide between LiveAgent and Rinkel? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent |
Rinkel is an intuitive business phone systems software that provides organizations with the tools to manage phone communications efficiently. Designed for modern businesses, Rinkel offers features like virtual numbers, call forwarding, voicemail, and call analytics, allowing teams to stay connected and responsive. With Rinkel’s mobile and desktop app integration, employees can make and receive b... Read more about Rinkel |
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Free Trial |
30 Days
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Available |
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Starting Price |
$9 Per Month |
$10 Per User |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, iPhone, Android, | |
Pricing Model | Per User | Per User | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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