Trying to decide between LiveAgent and PhonePad? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent |
PhonePad is a call tracking software designed to help businesses monitor incoming and outgoing calls, analyze call performance, and optimize marketing campaigns. With PhonePad, users can track calls from various channels, assign unique phone numbers to campaigns, and gather insights into call volume and conversion rates. The software’s analytics dashboard provides metrics like call duration, cal... Read more about PhonePad |
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Free Trial |
30 Days
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Available |
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Starting Price |
$9 Per Month |
$97 One-time |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted , On-Premise | On-Premise | |
Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Windows, | |
Pricing Model | Per User | Flat Rate | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Chat, Knowledge Base, FAQs/Forum | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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