LiveAgent vs Hipporello Service Desk – Find the Best Fit for You

Trying to decide between LiveAgent and Hipporello Service Desk? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of LiveAgent and Hipporello Service Desk

Product
Review & Ratings

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Description

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Hipporello Service Desk is a forms automation software that helps organizations streamline their customer service operations. The platform enables businesses to create customizable forms for various service requests, including IT support, HR inquiries, or customer feedback. With its drag-and-drop form builder, Hipporello allows users to design and deploy forms quickly, making it easier to capture ... Read more about Hipporello Service Desk

Free Trial

30 Days

Available

Starting Price

$9 Per Month

$10 Per User

Category Features
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based,
Pricing Model Per User Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About LiveAgent vs Hipporello Service Desk

In comparing LiveAgent and Hipporello Service Desk, both platforms offer robust customer support solutions, but they cater to different needs. LiveAgent excels with its comprehensive multi-channel support and advanced automation features, making it ideal for businesses seeking a versatile help desk solution. Conversely, Hipporello Service Desk, integrated with Trello, is perfect for teams already using Trello, offering seamless task management and collaboration. Ultimately, the choice depends on your specific workflow requirements and existing tool integrations.