Trying to decide between LiveAgent and Gainsight CS? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent |
Gainsight CS is a leading customer success software designed to help businesses build strong customer relationships, reduce churn, and drive customer loyalty. The platform offers tools for tracking customer health scores, managing customer interactions, and identifying potential risks, enabling customer success teams to proactively address customer needs. Gainsight CS integrates with customer rela... Read more about Gainsight CS |
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Free Trial |
30 Days
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NA |
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Starting Price |
$9 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, iPhone, Android, | |
Pricing Model | Per User | Contact Vendor | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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