LiveAgent vs easiware – Find the Best Fit for You

Trying to decide between LiveAgent and easiware? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of LiveAgent and easiware

Product
Review & Ratings

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Description

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

easiware is a comprehensive customer service software designed to help businesses deliver exceptional customer experiences. With tools for managing customer interactions across multiple channels—including email, social media, and live chat—easiware centralizes communication for efficient service delivery. Its CRM capabilities enable businesses to track customer history and preferences, allowin... Read more about easiware

Free Trial

30 Days

Available

Starting Price

$9 Per Month

$30 Per Month

Category Features
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based,
Pricing Model Per User Flat Rate
Support 24x7 Support, Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About LiveAgent vs easiware

In conclusion, both LiveAgent and easiware offer robust customer support solutions tailored to different business needs. LiveAgent excels with its comprehensive features, including multi-channel support and advanced automation, making it ideal for larger teams. On the other hand, easiware focuses on simplicity and ease of use, catering well to small to medium-sized businesses seeking straightforward customer service tools. Ultimately, the choice between the two depends on the specific requirements and scale of your organization.