Product |
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Review & Ratings |
No reviews available
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No reviews available
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Description |
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction...
Read more about LiveAgent
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Capturi is a powerful speech analytics software designed to help organizations gain valuable insights from customer interactions. By analyzing recorded conversations, Capturi identifies key trends, customer sentiments, and potential areas for improvement in service delivery. The software provides tools for transcribing audio files, extracting actionable data, and generating comprehensive reports o...
Read more about Capturi
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Free Trial |
30 Days
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NA
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Starting Price |
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Category Features
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Other Information
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Deployment |
Cloud Hosted
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On-Premise
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Cloud Hosted
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Devices Supported |
Web-Based,
iPhone,
Android,
Windows,
Linux |
Web-Based,
iPhone,
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Pricing Model |
Per User
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Usage Based
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Support |
24x7 Support,
Email,
Phone,
Chat,
Knowledge Base |
Email,
Phone,
FAQs/Forum |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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